Your search - Murtadho, Mohamad Ali; Sistem Informasi, Universitas Pesentren Tinggi Darul Ulum (Unipdu) Jombang Abstrak Efektivitas implementasi sistem informasi dalam proses manajemen kelembagaan sering terhambat oleh banyak faktor. Sehingga mengakibatkan transformasi business process yang diharapkan dengan sistem informasi berakselerasi dengan cepat justru mengalami kemandekan. Pada penelitian ini mengkaji permasalahan dalam impelementasi sistem informasi di perguruan tinggi swasta. Dari hasil penelitian ini menunjukkan bahwa terdapat masalah yang sifatnya teknis dan non-teknis. Masalah teknis, diantaranya adalah internet, infrastruktur jaringan, perangkat komputer dan pendukungnya, keamanan sistem, integrasi sistem, ketersediaan sistem, dan pemeliharaan Teknologi Informasi (TI). Sedangkan masalah non-teknis dalam implementasi sistem informasi di perguruan tinggi swasta, yaitu penerimaan dan partisipasi, budaya dan perilaku, sumber daya manusia, perencanaan, manajemen dan tatakelola TI, organisasi, konten sistem informasi, anggaran dan biaya, serta dukungan pimpinan dan karakter kepemimpinan. Kata kunci: sistem informasi, masalah teknis, masalah non-teknis. Abstract The effectiveness of the implementation of information systems in the process of institutional management is often hampered by many factors. Resulting in business process transformation that is expected to accelerate quickly information systems precisely to stagnate. In this research study the problems in the implementation of information systems in private colleges. From the results of this study indicate that there are problems that are both technical and non-technical. Technical problems, which are internet, network infrastructure, computers and supporters, security systems, system integration, system availability, and Information Technology (IT) maintenance. While the non-technical issues in the implementation of information systems in private colleges, namely acceptance and participation, culture and behavior, human resources, planning, management and governance of IT, organizations content of information systems, budget and cost, support leadership and character of leadership. Key word: information systems, technical issues, non-technical issues - did not match any resources.