Record Citations

APA Citation

Tjiptono, F. (2012). Service Managament: Mewujudkan Layanan Prima. Andi.

Chicago Style Citation

Tjiptono, Fandy. Service Managament: Mewujudkan Layanan Prima. Andi, 2012.

MLA Citation

Tjiptono, Fandy. Service Managament: Mewujudkan Layanan Prima. Andi, 2012.

Warning: These citations may not always be 100% accurate.

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