Record Citations

APA Citation

Tjiptono, F. (2015). Pelanggan Puas? Tak Cukup! Andi.

Chicago Style Citation

Tjiptono, Fandy. Pelanggan Puas? Tak Cukup! Andi, 2015.

MLA Citation

Tjiptono, Fandy. Pelanggan Puas? Tak Cukup! Andi, 2015.

Warning: These citations may not always be 100% accurate.

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