Lihat Juga

• Analisis pengaruh service quality terhadap customer satisfaction attitudinal loyalty dan behavioral future intentions for participation di sebuah pusat kebugaran di Depok Jawa Barat = The influence of service quality on customer satisfaction attitudinal loyalty and behavioral future intentions for participation in a fitness centre in Depok West Java / Ridzki Meutia Pramadita
  oleh: Ridzki Meutia Pramadita, author
  Terbitan: (2014)
• Analisis pengaruh lingkungan jasa, kualitas makanan, dan harga terhadap kepuasan, dan loyalitas remaja : studi kasus pada konsumen Celebrity Pancake Depok = The analysis of service environment, food quality, and price influence to youth satisfaction, and youth loyalty : case study customers of Celebrity Pancake in Depok
  Terbitan: (2013)
• Faktor-faktor penentu customer experience dan pengaruhnya terhadap customer experience satisfaction dan customer emotion satisfaction dikaitkan dengan relationship quality dan customer loyalty di industri perbankan = Determinants of customer experience and its influence on customer experience satisfaction and customer emotion satisfaction associated with relationship quality and customer loyalty in the banking industry
  Terbitan: (2013)
• Pengaruh e-service quality terhadap repurchase intention melalui customer satisfaction = The effect of e-service quality toward repurchase intention through customer satisfaction
  Terbitan: (2013)
• Pengaruh Service Quality, Trust dan Customer Satisfaction terhadap Customer Loyalty pada Pelanggan GSM Seluler Telkomsel di Grapari Gedung Selecta Medan
  oleh: Sinurat, Lestari