The service profit chain: how leading comapnies link profit, and growth to loyalty, satisfaction, and value
| Main Author: | Leonard A. Schlesinger (-) |
|---|---|
| Format: | Book |
| Bahasa: | eng |
| Terbitan: |
New Yor
The Free Press
, 1997
|
| Edition: | - |
| Subjects: | |
| Online Access: |
http://kin.perpusnas.go.id/DisplayData.aspx?pId=4198&pRegionCode=TELUNI&pClientId=116 |
Internet
http://kin.perpusnas.go.id/DisplayData.aspx?pId=4198&pRegionCode=TELUNI&pClientId=116Lokasi
| Koleksi | Katalog Perpustakaan Telkom University |
|---|---|
| Gedung | Perpustakaan Telkom University |
| Institusi | Telkom University |
| Kota | BANDUNG |
| Provinsi | JAWA BARAT |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |