ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada Perawat RSUP Dr.Kariadi, Semarang)

Main Authors: Prabowo, Adhityo; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro, Djastuti, Indi; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Faculty of Economics and Business Diponegoro University , 2015
Subjects:
Online Access: http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910
http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910/12513
ctrlnum article-12910
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada Perawat RSUP Dr.Kariadi, Semarang)</title><creator>Prabowo, Adhityo; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro</creator><creator>Djastuti, Indi; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro</creator><subject lang="en-US">transformational leadership, work satisfaction, organizational commitment, organizational citizenship behavior</subject><description lang="en-US">In the service industry, employee who performs direct contact with consumers is representatives of the organization and representatives of&#xA0; organization service quality itself. Hospital as one of organization which prioritize the quality of service, are required to be able to provide the best services for the patients satisfaction. nurse is one of the hospital elements who contributed in the quality of service, hence nurse&#x2019;s behavior plays an important role in the service of a hospital. The purpose of this study is to analyze the influence of transformational leadership and work satisfaction to organizational citizenship behavior with the organizational commitment as intervening variable.This research used primary data which obtained from the distribution of&#xA0; questionnaires through proportional random sampling technique to 92 nurses of RSUP Dr.kariadi, Semarang. Analysis of data in this research used multiple linear regression and sobel test for mediation effect testing.The result showed that transformational leadership and work satisfaction have positive and significant effect to organizational commitment. transformational leadership, work satisfaction and organizational commitment have positive and significant effect to organizational citizenship behavior. The result of this research also showed that organizational commitment is a strong antecedent to organizational citizenship behavior and a good mediation variable in mediating the influence of transformational leadership and work satisfaction to organizational citizenship behavior</description><publisher lang="en-US">Faculty of Economics and Business Diponegoro University</publisher><contributor lang="en-US"/><date>2015-05-28</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910</identifier><source lang="en-US">Diponegoro Journal of Management; Volume 3, Nomor 4, Tahun 2014</source><source>2337-3792</source><language>eng</language><relation>http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910/12513</relation><recordID>article-12910</recordID></dc>
language eng
format Journal:Article
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Journal:eJournal
author Prabowo, Adhityo; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro
Djastuti, Indi; Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro
title ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada Perawat RSUP Dr.Kariadi, Semarang)
publisher Faculty of Economics and Business Diponegoro University
publishDate 2015
topic transformational leadership
work satisfaction
organizational commitment
organizational citizenship behavior
url http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910
http://ejournal-s1.undip.ac.id/index.php/djom/article/view/12910/12513
contents In the service industry, employee who performs direct contact with consumers is representatives of the organization and representatives of organization service quality itself. Hospital as one of organization which prioritize the quality of service, are required to be able to provide the best services for the patients satisfaction. nurse is one of the hospital elements who contributed in the quality of service, hence nurse’s behavior plays an important role in the service of a hospital. The purpose of this study is to analyze the influence of transformational leadership and work satisfaction to organizational citizenship behavior with the organizational commitment as intervening variable.This research used primary data which obtained from the distribution of questionnaires through proportional random sampling technique to 92 nurses of RSUP Dr.kariadi, Semarang. Analysis of data in this research used multiple linear regression and sobel test for mediation effect testing.The result showed that transformational leadership and work satisfaction have positive and significant effect to organizational commitment. transformational leadership, work satisfaction and organizational commitment have positive and significant effect to organizational citizenship behavior. The result of this research also showed that organizational commitment is a strong antecedent to organizational citizenship behavior and a good mediation variable in mediating the influence of transformational leadership and work satisfaction to organizational citizenship behavior
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