Studi Deskriptif Tentang Hubungan Customer Satisfaction, Customer Retention, dan Customer Loyalty Pada Pelanggan PT. Smartfren Telecom TBK di Surabaya
| Main Author: | Ulfiah, Hetty |
|---|---|
| Format: | Undergraduate thesis PeerReviewed application/pdf |
| Terbitan: |
UNKNOWN
, 2015
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| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/27879/1/M_5647_Abstrak.pdf http://digilib.ubaya.ac.id/pustaka.php/241266 http://repository.ubaya.ac.id/27879/ |