EMPOWERING HR's COMPETENCIES FOR CUSTOMER SERVICE EXCELLENCE : Studi Tentang Karyawan yang Berposisi di Frontline

Main Author: Rusdiyanto, Johny
Format: Proceeding PeerReviewed application/pdf
Terbitan: , 2005
Subjects:
Online Access: http://repository.ubaya.ac.id/316/3/Rusdiyanto_Empowering%20HRs_Abstract_2005.pdf
http://repository.ubaya.ac.id/316/2/Rusdiyanto_Empowering%20HRs_2005.pdf
http://repository.ubaya.ac.id/316/1/Rusdiyanto_Empowering%20HRs_Reference_2005.pdf
http://repository.ubaya.ac.id/316/