ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada Perawat RSUP Dr.Kariadi, Semarang)
| Main Authors: | PRABOWO, Adhityo, DJASTUTI, Indi |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2014
|
| Subjects: | |
| Online Access: |
http://eprints.undip.ac.id/43831/1/02_PRABOWO.pdf http://eprints.undip.ac.id/43831/ |
| ctrlnum |
43831 |
|---|---|
| fullrecord |
<?xml version="1.0"?>
<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>ANALISIS PENGARUH KEPEMIMPINAN
TRANSFORMASIONAL DAN KEPUASAN
KERJA TERHADAP ORGANIZATIONAL
CITIZENSHIP BEHAVIOR (OCB) DENGAN
KOMITMEN ORGANISASI SEBAGAI
VARIABEL INTERVENING
(Studi pada Perawat RSUP Dr.Kariadi, Semarang)</title><creator>PRABOWO, Adhityo</creator><creator>DJASTUTI, Indi </creator><subject>H Social Sciences (General)</subject><description>In the service industry, employee who performs direct contact with
consumers is representatives of the organization and representatives of
organization service quality itself. Hospital as one of organization which
prioritize the quality of service, are required to be able to provide the best
services for the patients satisfaction. nurse is one of the hospital elements who
contributed in the quality of service, hence nurse’s behavior plays an important
role in the service of a hospital. The purpose of this study is to analyze the
influence of transformational leadership and work satisfaction to organizational
citizenship behavior with the organizational commitment as intervening variable.
This research used primary data which obtained from the distribution of
questionnaires through proportional random sampling technique to 92 nurses of
RSUP Dr.kariadi, Semarang. Analysis of data in this research used multiple
linear regression and sobel test for mediation effect testing.
The result showed that transformational leadership and work satisfaction
have positive and significant effect to organizational commitment.
transformational leadership, work satisfaction and organizational commitment
have positive and significant effect to organizational citizenship behavior. The
result of this research also showed that organizational commitment is a strong
antecedent to organizational citizenship behavior and a good mediation variable
in mediating the influence of transformational leadership and work satisfaction to
organizational citizenship behavior</description><date>2014-08-26</date><type>Thesis:Thesis</type><type>PeerReview:NonPeerReviewed</type><type>File:application/pdf</type><identifier>http://eprints.undip.ac.id/43831/1/02_PRABOWO.pdf</identifier><identifier>PRABOWO, Adhityo and DJASTUTI, Indi (2014) ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada Perawat RSUP Dr.Kariadi, Semarang). Undergraduate thesis, Fakultas Ekonomika dan Bisnis.</identifier><relation>http://eprints.undip.ac.id/43831/</relation><recordID>43831</recordID></dc>
|
| format |
Thesis:Thesis Thesis PeerReview:NonPeerReviewed PeerReview File:application/pdf File |
| author |
PRABOWO, Adhityo DJASTUTI, Indi |
| title |
ANALISIS PENGARUH KEPEMIMPINAN
TRANSFORMASIONAL DAN KEPUASAN
KERJA TERHADAP ORGANIZATIONAL
CITIZENSHIP BEHAVIOR (OCB) DENGAN
KOMITMEN ORGANISASI SEBAGAI
VARIABEL INTERVENING
(Studi pada Perawat RSUP Dr.Kariadi, Semarang) |
| publishDate |
2014 |
| topic |
H Social Sciences (General) |
| url |
http://eprints.undip.ac.id/43831/1/02_PRABOWO.pdf http://eprints.undip.ac.id/43831/ |
| contents |
In the service industry, employee who performs direct contact with
consumers is representatives of the organization and representatives of
organization service quality itself. Hospital as one of organization which
prioritize the quality of service, are required to be able to provide the best
services for the patients satisfaction. nurse is one of the hospital elements who
contributed in the quality of service, hence nurse’s behavior plays an important
role in the service of a hospital. The purpose of this study is to analyze the
influence of transformational leadership and work satisfaction to organizational
citizenship behavior with the organizational commitment as intervening variable.
This research used primary data which obtained from the distribution of
questionnaires through proportional random sampling technique to 92 nurses of
RSUP Dr.kariadi, Semarang. Analysis of data in this research used multiple
linear regression and sobel test for mediation effect testing.
The result showed that transformational leadership and work satisfaction
have positive and significant effect to organizational commitment.
transformational leadership, work satisfaction and organizational commitment
have positive and significant effect to organizational citizenship behavior. The
result of this research also showed that organizational commitment is a strong
antecedent to organizational citizenship behavior and a good mediation variable
in mediating the influence of transformational leadership and work satisfaction to
organizational citizenship behavior |
| id |
IOS2852.43831 |
| institution |
Universitas Diponegoro |
| institution_id |
69 |
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library:university library |
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Perpustakaan Universitas Diponegoro |
| library_id |
485 |
| collection |
Diponegoro University Institutional Repository |
| repository_id |
2852 |
| city |
SEMARANG |
| province |
JAWA TENGAH |
| repoId |
IOS2852 |
| first_indexed |
2016-09-15T18:34:51Z |
| last_indexed |
2016-09-22T21:20:07Z |
| recordtype |
dc |
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1684483666730811392 |
| score |
17.617323 |