Directorate General of Taxes working from home: A phenomenology of Singkawang Tax Office employees during Covid-19 pandemic
| Main Authors: | Risdiana, Nita, Utari, Prahastiwi, Satyawan, Ignatius Agung |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Universitas Negeri Yogyakarta
, 2021
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| Subjects: | |
| Online Access: |
https://journal.uny.ac.id/index.php/informasi/article/view/34255 https://journal.uny.ac.id/index.php/informasi/article/view/34255/pdf |
| ctrlnum |
article-34255 |
|---|---|
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Directorate General of Taxes working from home: A phenomenology of Singkawang Tax Office employees during Covid-19 pandemic</title><creator>Risdiana, Nita</creator><creator>Utari, Prahastiwi</creator><creator>Satyawan, Ignatius Agung</creator><subject lang="en-US">Communication</subject><subject lang="en-US">work from home; phenomenology; home-based employees; covid-19 pandemic; remote working</subject><description lang="en-US">Working from home (WFH) is a new thing for Directorate General of Taxes (DGT) which has the most extensive office distribution among vertical agencies of Indonesian government, surely has its own challenges in implementing WFH during Covid-19 pandemic. Such as the Singkawang Tax Office which has 86% non-homebase employees that appear to have different meaning about WFH which can affect their public service. This phenomenology study wants to examine the meaning of WFH based on the experience of DGT non- homebase employees along with their various conditions and backgrounds. Six employees were deeply interviewed by purposive sampling technique. The research findings showed that WFH was defined as new step in carrying out the government bureaucracy and public service. The different meanings of WFH were not only influenced by the location of office but also by the differences of cultural background, age, educational background, and position; that affected their performance in carrying out government bureaucracy and undergoing tasks related to public service. The reward and punishment rules for employees discipline during WFH was defined as organization’s response to maintain all organization performances. These findings raise implications for public service organizations running WFH during covid-19.</description><publisher lang="en-US">Universitas Negeri Yogyakarta</publisher><contributor lang="en-US"/><date>2021-07-04</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Other:</type><type>File:application/pdf</type><identifier>https://journal.uny.ac.id/index.php/informasi/article/view/34255</identifier><identifier>10.21831/informasi.v51i1.34255</identifier><source lang="en-US">Informasi; Vol 51, No 1 (2021): Informasi; 45-64</source><source>2502-3837</source><source>0126-0650</source><language>eng</language><relation>https://journal.uny.ac.id/index.php/informasi/article/view/34255/pdf</relation><rights lang="en-US">Copyright (c) 2021 Nita Risdiana, Prahastiwi Utari, Ignatius Agung Satyawan</rights><rights lang="en-US">http://creativecommons.org/licenses/by-nc/4.0</rights><recordID>article-34255</recordID></dc>
|
| language |
eng |
| format |
Journal:Article Journal Other:info:eu-repo/semantics/publishedVersion Other Other: File:application/pdf File Journal:eJournal |
| author |
Risdiana, Nita Utari, Prahastiwi Satyawan, Ignatius Agung |
| title |
Directorate General of Taxes working from home: A phenomenology of Singkawang Tax Office employees during Covid-19 pandemic |
| publisher |
Universitas Negeri Yogyakarta |
| publishDate |
2021 |
| topic |
Communication work from home phenomenology home-based employees covid-19 pandemic remote working |
| url |
https://journal.uny.ac.id/index.php/informasi/article/view/34255 https://journal.uny.ac.id/index.php/informasi/article/view/34255/pdf |
| contents |
Working from home (WFH) is a new thing for Directorate General of Taxes (DGT) which has the most extensive office distribution among vertical agencies of Indonesian government, surely has its own challenges in implementing WFH during Covid-19 pandemic. Such as the Singkawang Tax Office which has 86% non-homebase employees that appear to have different meaning about WFH which can affect their public service. This phenomenology study wants to examine the meaning of WFH based on the experience of DGT non- homebase employees along with their various conditions and backgrounds. Six employees were deeply interviewed by purposive sampling technique. The research findings showed that WFH was defined as new step in carrying out the government bureaucracy and public service. The different meanings of WFH were not only influenced by the location of office but also by the differences of cultural background, age, educational background, and position; that affected their performance in carrying out government bureaucracy and undergoing tasks related to public service. The reward and punishment rules for employees discipline during WFH was defined as organization’s response to maintain all organization performances. These findings raise implications for public service organizations running WFH during covid-19. |
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