Pengaruh Kualitas Layanan, dan Customer Relationship Management Terhadap Kepuasan Pasien dan Loyalitas Pasien di Rumah Sakit Tingkat II Tentara Nasional Indonesia
| Main Author: | Sutrisno, Sutrisno |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
JMM17
, 2016
|
| Online Access: |
http://jurnal.untag-sby.ac.id/index.php/jmm17/article/view/504 http://jurnal.untag-sby.ac.id/index.php/jmm17/article/view/504/461 |