ANALISIS PENGARUH KUALITAS WEBSITE PT TIKI JALUR NUGRAHA EKAKURIR (JNE) TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQEM
| Main Authors: | Sulistiowati, Sulistiowati, Soebijono, Tony, Nurli, Fajriyan |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Jurnal JSIKA
, 2018
|
| Online Access: |
https://jurnal.stikom.edu/index.php/jsika/article/view/2580 https://jurnal.stikom.edu/index.php/jsika/article/view/2580/1355 https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2328 https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2329 |
| ctrlnum |
article-2580 |
|---|---|
| fullrecord |
<?xml version="1.0"?>
<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">ANALISIS PENGARUH KUALITAS WEBSITE PT TIKI JALUR NUGRAHA EKAKURIR (JNE) TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQEM</title><creator>Sulistiowati, Sulistiowati</creator><creator>Soebijono, Tony</creator><creator>Nurli, Fajriyan</creator><description lang="en-US">P.T. JNE has implemented an official website with a www.jne.co.id address in which there are various menus that can be utilized by visitors, ie company profile, products and services, agency business solutions, career vacancies, to tracking shipment and shipping rates The influence of website quality on website P.T. JNE to user satisfaction will be analyzed in this study based on end user perception using webqem method. The data to be used in this research is by using an offline questionnaire. Then will be analyzed using variable from webqem method using some test that is like test of validity, reliability, assumption test and linear regression test. This research yields conclusion that usability, functionality, reliability, and efficiency have positive and significant influence to user satisfaction with influence of 63,2%, the rest (100% 63.2%) = 36.8% is the other variable not included in this research.</description><publisher lang="en-US">Jurnal JSIKA</publisher><publisher lang="id-ID">Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)</publisher><contributor lang="en-US"/><date>2018-09-10</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>https://jurnal.stikom.edu/index.php/jsika/article/view/2580</identifier><source lang="en-US">Jurnal JSIKA; Vol 7, No 6 (2018); 109-118</source><source lang="id-ID">Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA); Vol 7, No 6 (2018); 109-118</source><source>2338-137X</source><language>eng</language><relation>https://jurnal.stikom.edu/index.php/jsika/article/view/2580/1355</relation><relation>https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2328</relation><relation>https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2329</relation><rights lang="0">Copyright (c) 2019 Jurnal JSIKA</rights><rights lang="0"/><recordID>article-2580</recordID></dc>
|
| language |
eng |
| format |
Journal:Article Journal Other:info:eu-repo/semantics/publishedVersion Other File:application/pdf File Journal:eJournal |
| author |
Sulistiowati, Sulistiowati Soebijono, Tony Nurli, Fajriyan |
| title |
ANALISIS PENGARUH KUALITAS WEBSITE PT TIKI JALUR NUGRAHA EKAKURIR (JNE) TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQEM |
| publisher |
Jurnal JSIKA |
| publishDate |
2018 |
| url |
https://jurnal.stikom.edu/index.php/jsika/article/view/2580 https://jurnal.stikom.edu/index.php/jsika/article/view/2580/1355 https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2328 https://jurnal.stikom.edu/index.php/jsika/article/downloadSuppFile/2580/2329 |
| contents |
P.T. JNE has implemented an official website with a www.jne.co.id address in which there are various menus that can be utilized by visitors, ie company profile, products and services, agency business solutions, career vacancies, to tracking shipment and shipping rates The influence of website quality on website P.T. JNE to user satisfaction will be analyzed in this study based on end user perception using webqem method. The data to be used in this research is by using an offline questionnaire. Then will be analyzed using variable from webqem method using some test that is like test of validity, reliability, assumption test and linear regression test. This research yields conclusion that usability, functionality, reliability, and efficiency have positive and significant influence to user satisfaction with influence of 63,2%, the rest (100% 63.2%) = 36.8% is the other variable not included in this research. |
| id |
IOS1405.article-2580 |
| institution |
STMIK STIKOM Surabaya |
| institution_id |
205 |
| institution_type |
library:university library |
| library |
Perpustakaan STMIK STIKOM Surabaya |
| library_id |
443 |
| collection |
Jurnal GEMATIKA |
| repository_id |
1405 |
| city |
KOTA SURABAYA |
| province |
JAWA TIMUR |
| repoId |
IOS1405 |
| first_indexed |
2019-05-04T04:35:32Z |
| last_indexed |
2019-05-04T04:35:32Z |
| recordtype |
dc |
| _version_ |
1722562714412253184 |
| score |
17.607244 |