Prinsip-prinsip TOTAL QUALITY SERVICE
Main Author: | Fandy Tjiptono |
---|---|
Format: | Book |
Bahasa: | ind |
Terbitan: |
Andi
, 2004
|
Subjects: | |
Online Access: |
http://lib.atk.ac.id//index.php?p=show_detail&id=1449 |