Analisis faktor-faktor dominan syariah dan bauran pemasaran nasbah Bank Rakyat Indonesia Syariah dalam memilih jasa perbankan syariah di Jakarta Pusat = analyses of syariah and marketing mix dominant factors of Bank Rakyat Indonesia (BRI) syariah in determining customer preference on syariah banking service

Main Authors: Elvira Sitna Hajar, author, Add author: Ranti Wiliasih, supervisor, Add author: A. Hanief Saha Ghafur, examiner, Add author: Nasution, Khairul Alwan Ar Riva`i, examiner
Format: Masters Bachelors
Terbitan: , 2011
Subjects:
Online Access: https://lib.ui.ac.id/detail?id=20339046
ctrlnum 20339046
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Masters</type><title>Analisis faktor-faktor dominan syariah dan bauran pemasaran nasbah Bank Rakyat Indonesia Syariah dalam memilih jasa perbankan syariah di Jakarta Pusat = analyses of syariah and marketing mix dominant factors of Bank Rakyat Indonesia (BRI) syariah in determining customer preference on syariah banking service</title><creator>Elvira Sitna Hajar, author</creator><creator>Add author: Ranti Wiliasih, supervisor</creator><creator>Add author: A. Hanief Saha Ghafur, examiner</creator><creator>Add author: Nasution, Khairul Alwan Ar Riva`i, examiner</creator><publisher/><date>2011</date><subject>Marketing Mix</subject><description>[&lt;b&gt;ABSTRAK&lt;/b&gt;&lt;br&gt; Perilaku konsumcn adalah hal yang penling untuk diketahui bagi para pemasar. BRI syariah, sebagai salah satu bank syariah yang baru berdiri dua tahun Ialu, saat ini masih dalam tahap membuat slratcgi pemasaran berbasis pelanggan. Tujuan penelilian ini adalah untuk mengetahui faktor dorninan bauran pernasaran dan factor syarizih yang menjelaskan pilihzm nasabah untuk menabung di BRI Syariah &lt;hr&gt; Data penelilian ini diperoleh dari |00 nasabah BRI syariah di Jakarta Pusat. Metodca pengamhilan data bersifat non probability samialing, dan Faktor penjelas pilihan nasabah untuk mengguuakan jasa BRI syariah dikelompokkan dalam 7 variabel,yaitu produksi, promosi, harga, Iol&lt;asi,proses, SDM dan syariah. &lt;hr&gt; Hasil annlisi data dengan menggunakan analisis factor menunjukkan variable syariah, produk, Imrga dan SDM secara berurutan merupakan variable dominan yang mcnjelaskan pilihan nasabah dalam menggunakan jasa BRI syariah. I-Iasil analisis Ianjutan terhadap variable syariah ini menjelaskan bahwa aspek yang paling dominan menjclaskan pilihan nasabah adalah system bagi hasil di BRI syariah. &lt;hr&gt; &lt;b&gt;ABSTRACT&lt;/b&gt;&lt;br&gt; Consumer behavior is important aspect to bc understood by marketers. BRI syariah as one of the new syariah bank in Indonesia (institutionalized in 2009)is currently in the stage of developing customer-based marketing strategy. The purpose of this research is to understand the role of Syariah and marketing mix dominant factors in determining customer preference on saving service in BRI Syariah. &lt;hr&gt; The research data are collected from 100 BRI syariah customers in Central Jakarta hy using non-probability sampling method. The explaining factors of customer prefcrcncc in using BRI Syariah services is clasified in to 7 variables. They arc production, promotion, price, location, process, human resources and syariah variables. &lt;hr&gt; Theiresult shows that thc variable of syariah, product, price, and human resource have consecutively become the dominant factors in explaining the customer preference iii using BRI syariah services. The further analysis on syariah variable explains that thc dominant aspect detennining customer preference is the existence of profit/risk sharing system in BRI S yariah practices. , Consumer behavior is important aspect to bc understood by marketers. BRI syariah as one of the new syariah bank in Indonesia (institutionalized in 2009)is currently in the stage of developing customer-based marketing strategy. The purpose of this research is to understand the role of Syariah and marketing mix dominant factors in determining customer preference on saving service in BRI Syariah. The research data are collected from 100 BRI syariah customers in Central Jakarta hy using non-probability sampling method. The explaining factors of customer prefcrcncc in using BRI Syariah services is clasified in to 7 variables. They arc production, promotion, price, location, process, human resources and syariah variables. Theiresult shows that thc variable of syariah, product, price, and human resource have consecutively become the dominant factors in explaining the customer preference iii using BRI syariah services. The further analysis on syariah variable explains that thc dominant aspect detennining customer preference is the existence of profit/risk sharing system in BRI S yariah practices. ]</description><identifier>https://lib.ui.ac.id/detail?id=20339046</identifier><recordID>20339046</recordID></dc>
format Thesis:Masters
Thesis
Thesis:Bachelors
author Elvira Sitna Hajar, author
Add author: Ranti Wiliasih, supervisor
Add author: A. Hanief Saha Ghafur, examiner
Add author: Nasution, Khairul Alwan Ar Riva`i, examiner
title Analisis faktor-faktor dominan syariah dan bauran pemasaran nasbah Bank Rakyat Indonesia Syariah dalam memilih jasa perbankan syariah di Jakarta Pusat = analyses of syariah and marketing mix dominant factors of Bank Rakyat Indonesia (BRI) syariah in determining customer preference on syariah banking service
publishDate 2011
topic Marketing Mix
url https://lib.ui.ac.id/detail?id=20339046
contents [<b>ABSTRAK</b><br> Perilaku konsumcn adalah hal yang penling untuk diketahui bagi para pemasar. BRI syariah, sebagai salah satu bank syariah yang baru berdiri dua tahun Ialu, saat ini masih dalam tahap membuat slratcgi pemasaran berbasis pelanggan. Tujuan penelilian ini adalah untuk mengetahui faktor dorninan bauran pernasaran dan factor syarizih yang menjelaskan pilihzm nasabah untuk menabung di BRI Syariah <hr> Data penelilian ini diperoleh dari |00 nasabah BRI syariah di Jakarta Pusat. Metodca pengamhilan data bersifat non probability samialing, dan Faktor penjelas pilihan nasabah untuk mengguuakan jasa BRI syariah dikelompokkan dalam 7 variabel,yaitu produksi, promosi, harga, Iol<asi,proses, SDM dan syariah. <hr> Hasil annlisi data dengan menggunakan analisis factor menunjukkan variable syariah, produk, Imrga dan SDM secara berurutan merupakan variable dominan yang mcnjelaskan pilihan nasabah dalam menggunakan jasa BRI syariah. I-Iasil analisis Ianjutan terhadap variable syariah ini menjelaskan bahwa aspek yang paling dominan menjclaskan pilihan nasabah adalah system bagi hasil di BRI syariah. <hr> <b>ABSTRACT</b><br> Consumer behavior is important aspect to bc understood by marketers. BRI syariah as one of the new syariah bank in Indonesia (institutionalized in 2009)is currently in the stage of developing customer-based marketing strategy. The purpose of this research is to understand the role of Syariah and marketing mix dominant factors in determining customer preference on saving service in BRI Syariah. <hr> The research data are collected from 100 BRI syariah customers in Central Jakarta hy using non-probability sampling method. The explaining factors of customer prefcrcncc in using BRI Syariah services is clasified in to 7 variables. They arc production, promotion, price, location, process, human resources and syariah variables. <hr> Theiresult shows that thc variable of syariah, product, price, and human resource have consecutively become the dominant factors in explaining the customer preference iii using BRI syariah services. The further analysis on syariah variable explains that thc dominant aspect detennining customer preference is the existence of profit/risk sharing system in BRI S yariah practices. , Consumer behavior is important aspect to bc understood by marketers. BRI syariah as one of the new syariah bank in Indonesia (institutionalized in 2009)is currently in the stage of developing customer-based marketing strategy. The purpose of this research is to understand the role of Syariah and marketing mix dominant factors in determining customer preference on saving service in BRI Syariah. The research data are collected from 100 BRI syariah customers in Central Jakarta hy using non-probability sampling method. The explaining factors of customer prefcrcncc in using BRI Syariah services is clasified in to 7 variables. They arc production, promotion, price, location, process, human resources and syariah variables. Theiresult shows that thc variable of syariah, product, price, and human resource have consecutively become the dominant factors in explaining the customer preference iii using BRI syariah services. The further analysis on syariah variable explains that thc dominant aspect detennining customer preference is the existence of profit/risk sharing system in BRI S yariah practices. ]
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