Analisis penilaian tingkat kesiapan Knowledge Management dengan menggunakan metode fuzzy analytic network process (FANP) studi kasus PT Telkom Akses = KM readiness assesment with fuzzy analytic network process (FANP) method : case study of PT Telkom Akses
Main Authors: | Novita Debora S., author, Add author: Achmad Nizar Hidayanto, supervisor, Add author: Sensuse, Dana Indra, examiner, Add author: Yova Ruldeviyani, examiner |
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Format: | Bachelors |
Terbitan: |
, 2016
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Subjects: | |
Online Access: |
https://lib.ui.ac.id/detail?id=20434479 |
ctrlnum |
20434479 |
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fullrecord |
<?xml version="1.0"?>
<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Bachelors</type><title>Analisis penilaian tingkat kesiapan Knowledge Management dengan menggunakan metode fuzzy analytic network process (FANP) : studi kasus PT Telkom Akses = KM readiness assesment with fuzzy analytic network process (FANP) method : case study of PT Telkom Akses</title><creator>Novita Debora S., author</creator><creator>Add author: Achmad Nizar Hidayanto, supervisor</creator><creator>Add author: Sensuse, Dana Indra, examiner</creator><creator>Add author: Yova Ruldeviyani, examiner</creator><publisher/><date>2016</date><subject>Knowledge management</subject><description><b>ABSTRAK</b><br>
KM readiness dapat membantu organisasi dalam menganalisis faktor-faktor yang
berpengaruh dalam kesuksesan implementasi KM sehingga dapat mencapai
obyektif organisasi. Saat ini, pengelolaan informasi dan knowledge pada Telkom
Akses belum cukup baik. Hal tersebut dikarenakan banyak data yang belum
terintegrasi, aktivitas berbagi informasi hanya sebatas transaksional dan seringkali
terjadi perbedaan intepretasi antar karyawan atas informasi yang disampaikan.
Penelitian ini bertujuan untuk melakukan analisis penilaian tingkat kesiapan suatu
organisasi dalam implementasi KM berdasarkan 17 subfaktor dengan
menggunakan metode Fuzzy Analytics Network Process (FANP) yang dibangun
untuk menghitung global weight setiap faktor dan subfaktor berdasarkan skala
Saaty yang ditransformasi menjadi triangular fuzzy number (TFN). Perhitungan
tingkat kesiapan menggunakan skala variabel linguistik. Hasil penelitian
memperlihatkan hubungan antar faktor dan subfaktor serta tingkat kesiapan
Telkom Akses berada pada level medium dengan skor kesiapan tertinggi berada
pada organizational readiness (skor 61.1).
<hr>
<b>ABSTRACT</b><br>
KM readiness can assist organizations to analyze the factors which influence the
success of KM implementation so as to achieve the objective of the organization.
However, information and knowledge management in Telkom Akses is still
deficient. It caused by much of the data that are unintegrated, information-sharing
activities were limited as transactional matter and different interpretation among
employees in information sharing. This study aims to analyze and asses KM
readiness in Telkom Akses with 17 subfactors using Fuzzy Analytics Network
Process (FANP) method. This method calculate the global weight of each factor
and subfactors based on Saaty scale which transformed into triangular fuzzy
number (TFN) then. Readiness score calculation use linguistic variables scale.
The study shows the dependencies among the factors and subfactors as well as
readiness level of Telkom Akses reach medium level. The highest readiness
scores currently is occupied by organizational readiness (score 61.1)</description><identifier>https://lib.ui.ac.id/detail?id=20434479</identifier><recordID>20434479</recordID></dc>
|
format |
Thesis:Bachelors Thesis |
author |
Novita Debora S., author Add author: Achmad Nizar Hidayanto, supervisor Add author: Sensuse, Dana Indra, examiner Add author: Yova Ruldeviyani, examiner |
title |
Analisis penilaian tingkat kesiapan Knowledge Management dengan menggunakan metode fuzzy analytic network process (FANP) : studi kasus PT Telkom Akses = KM readiness assesment with fuzzy analytic network process (FANP) method : case study of PT Telkom Akses |
title_sub |
studi kasus PT Telkom Akses = KM readiness assesment with fuzzy analytic network process (FANP) method : case study of PT Telkom Akses |
publishDate |
2016 |
topic |
Knowledge management |
url |
https://lib.ui.ac.id/detail?id=20434479 |
contents |
<b>ABSTRAK</b><br>
KM readiness dapat membantu organisasi dalam menganalisis faktor-faktor yang
berpengaruh dalam kesuksesan implementasi KM sehingga dapat mencapai
obyektif organisasi. Saat ini, pengelolaan informasi dan knowledge pada Telkom
Akses belum cukup baik. Hal tersebut dikarenakan banyak data yang belum
terintegrasi, aktivitas berbagi informasi hanya sebatas transaksional dan seringkali
terjadi perbedaan intepretasi antar karyawan atas informasi yang disampaikan.
Penelitian ini bertujuan untuk melakukan analisis penilaian tingkat kesiapan suatu
organisasi dalam implementasi KM berdasarkan 17 subfaktor dengan
menggunakan metode Fuzzy Analytics Network Process (FANP) yang dibangun
untuk menghitung global weight setiap faktor dan subfaktor berdasarkan skala
Saaty yang ditransformasi menjadi triangular fuzzy number (TFN). Perhitungan
tingkat kesiapan menggunakan skala variabel linguistik. Hasil penelitian
memperlihatkan hubungan antar faktor dan subfaktor serta tingkat kesiapan
Telkom Akses berada pada level medium dengan skor kesiapan tertinggi berada
pada organizational readiness (skor 61.1).
<hr>
<b>ABSTRACT</b><br>
KM readiness can assist organizations to analyze the factors which influence the
success of KM implementation so as to achieve the objective of the organization.
However, information and knowledge management in Telkom Akses is still
deficient. It caused by much of the data that are unintegrated, information-sharing
activities were limited as transactional matter and different interpretation among
employees in information sharing. This study aims to analyze and asses KM
readiness in Telkom Akses with 17 subfactors using Fuzzy Analytics Network
Process (FANP) method. This method calculate the global weight of each factor
and subfactors based on Saaty scale which transformed into triangular fuzzy
number (TFN) then. Readiness score calculation use linguistic variables scale.
The study shows the dependencies among the factors and subfactors as well as
readiness level of Telkom Akses reach medium level. The highest readiness
scores currently is occupied by organizational readiness (score 61.1) |
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Universitas Indonesia |
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