Lihat Juga

• Analysis of the Effect of Employee Service on Customer Satisfaction and WOM Intention at Casual Dining Restaurants in Jakarta
  oleh: Fitria, Nadya Annisa; Departemen Magister Manajemen Universitas Indonesia, Jakarta, et al.
  Terbitan: (2020)
• Analisis pengaruh hedonic value dan utilitarian value terhadap kepuasan konsumen, dan behavioral intentions, pada industri fast-casual Restaurant: studi pada Restoran Social House = Analysis of hedonic, and utilitarian values on customer satisfaction and behavioral Intentions, in the fast-casual restaurant industry: case of social house customer
  oleh: Gilang Widya Kartika, author, et al.
  Terbitan: (2012)
• Analisis kualitas penerbangan (AIRQUAL) di Indonesia : hubungan terhadap kepuasan pelanggan, repurchase intention, serta word-of-mouth = Analysis of airline quality (AIRQUAL) in Indonesia : in relationship with customer satisfaction, repurchase intention, and word-of-mouth
  oleh: Yoseph Sandhi Wicaksono, author, et al.
  Terbitan: (2012)
• Penerapan internalization sebagaian dari proses penciptaan pengetahuan pada customer service PT excel Comindo Pratama tbk
  oleh: Evitriana Susanti Hatta, author, et al.
  Terbitan: (2009)
• The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
  oleh: Rakha Naufal Anis, author
  Terbitan: (2016)