Pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di Ruang Rawat Inap RS MMC Jakarta = The effect of nursing round to patient satisfaction at patient ward in RS MMC Hospital Jakarta / Nancy Febriana
Main Authors: | Nancy Febriana, author, Add author: Dewi Irawaty, co-promotor, Add author: Ade Suryatini, author |
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Format: | Masters Thesis |
Terbitan: |
Fakultas Ilmu Keperawatan Universitas Indonesia
, 2009
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Subjects: | |
Online Access: |
https://lib.ui.ac.id/detail?id=125276 |
ctrlnum |
125276 |
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fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Masters</type><title>Pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di Ruang Rawat Inap RS MMC Jakarta = The effect of nursing round to patient satisfaction at patient ward in
RS MMC Hospital Jakarta / Nancy Febriana</title><creator>Nancy Febriana, author</creator><creator>Add author: Dewi Irawaty, co-promotor</creator><creator>Add author: Ade Suryatini, author</creator><publisher>Fakultas Ilmu Keperawatan Universitas Indonesia</publisher><date>2009</date><subject>nursing services</subject><description><b>ABSTRAK</b><br>
Penelitian ini bertujuan untuk mendapatkan gambaran pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di ruang rawat inap RS MMC Jakarta. Desai penelitian ini menggunakan desain quasi experimental with post test only. Hipotesa yang ingin dibuktikan adalah ada perbedaan kepuasan pasien antara kelompok kontrol dan intervensi. Jumlah sampel yang digunakan 84 pasien yang dibagi dalam kelompok intervensi dan kontrol, penelitian dilakukan bulan Mey sampai dengan Juni 2009. Hasil analisis memperlihatkan bahwa ada pengaruh kepuasan antara kelompok yang mendapat nursing round dengan menggunakan panduan terhadap kepuasan pasien pada pelayanan keperawatan (P = 0,02) dengan tingkat kepercayaan 95%. Berdasarkan hasil penelitian maka nursing round disarankan untuk dijadikan sebagai salah satu cara untuk memenuhi kepuasan pasien.
<hr>
<b>ABSTRACT</b><br>
The research goal in aimed to gain the description on the effect of nursing round with rounding protocols to patient satisfaction on nursing care in RS MMC hospital Jakarta. The design of this research was quasi experimental post test only with control. The proof in this research was difference patient satisfaction of nursing services at patient ward in RS MMC Jakarta 2009 between intervention group and control. Number of respondent are 84 patient treated in May until June 2009 divided into intervention a form of nursing round protocols of patient satisfaction of nursing services and control. The research demonstrated there was a significant difference satisfaction that nursing round with rounding protocols has a significant effect to patient satisfaction (P = 0,002) to the level significant 95%. Base on these result nursing round is recommended to improve patient satisfaction.</description><identifier>https://lib.ui.ac.id/detail?id=125276</identifier><recordID>125276</recordID></dc>
|
format |
Thesis:Masters Thesis Thesis:Thesis |
author |
Nancy Febriana, author Add author: Dewi Irawaty, co-promotor Add author: Ade Suryatini, author |
title |
Pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di Ruang Rawat Inap RS MMC Jakarta = The effect of nursing round to patient satisfaction at patient ward in
RS MMC Hospital Jakarta / Nancy Febriana |
publisher |
Fakultas Ilmu Keperawatan Universitas Indonesia |
publishDate |
2009 |
topic |
nursing services |
url |
https://lib.ui.ac.id/detail?id=125276 |
contents |
<b>ABSTRAK</b><br>
Penelitian ini bertujuan untuk mendapatkan gambaran pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di ruang rawat inap RS MMC Jakarta. Desai penelitian ini menggunakan desain quasi experimental with post test only. Hipotesa yang ingin dibuktikan adalah ada perbedaan kepuasan pasien antara kelompok kontrol dan intervensi. Jumlah sampel yang digunakan 84 pasien yang dibagi dalam kelompok intervensi dan kontrol, penelitian dilakukan bulan Mey sampai dengan Juni 2009. Hasil analisis memperlihatkan bahwa ada pengaruh kepuasan antara kelompok yang mendapat nursing round dengan menggunakan panduan terhadap kepuasan pasien pada pelayanan keperawatan (P = 0,02) dengan tingkat kepercayaan 95%. Berdasarkan hasil penelitian maka nursing round disarankan untuk dijadikan sebagai salah satu cara untuk memenuhi kepuasan pasien.
<hr>
<b>ABSTRACT</b><br>
The research goal in aimed to gain the description on the effect of nursing round with rounding protocols to patient satisfaction on nursing care in RS MMC hospital Jakarta. The design of this research was quasi experimental post test only with control. The proof in this research was difference patient satisfaction of nursing services at patient ward in RS MMC Jakarta 2009 between intervention group and control. Number of respondent are 84 patient treated in May until June 2009 divided into intervention a form of nursing round protocols of patient satisfaction of nursing services and control. The research demonstrated there was a significant difference satisfaction that nursing round with rounding protocols has a significant effect to patient satisfaction (P = 0,002) to the level significant 95%. Base on these result nursing round is recommended to improve patient satisfaction. |
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