Manajemen job stress untuk it business support system (studi kasus perusahaan telekomunikasi di Indonesia)
| Main Authors: | Eka Kartika Kusumanegdewi, author, Add author: Akhmad Hidayanto, supervisor, Add author: Boy Nurtjahyo Moch., supervisor, Add author: Sri Bintang Pamungkas, 1945-, examiner, Add author: Dendi P. Ishak, examiner, Add author: Arian Dhini, examiner |
|---|---|
| Format: | Masters Thesis |
| Terbitan: |
, 2012
|
| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20307381 |
| ctrlnum |
20307381 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Masters</type><title>Manajemen job stress untuk it business support system (studi kasus perusahaan telekomunikasi di Indonesia)</title><creator>Eka Kartika Kusumanegdewi, author</creator><creator>Add author: Akhmad Hidayanto, supervisor</creator><creator>Add author: Boy Nurtjahyo Moch., supervisor</creator><creator>Add author: Sri Bintang Pamungkas, 1945-, examiner</creator><creator>Add author: Dendi P. Ishak, examiner</creator><creator>Add author: Arian Dhini, examiner</creator><publisher/><date>2012</date><subject>Job stress</subject><description>[<b>ABSTRAK</b><br>
Tidak semua pekerja menyadari bahwa dirinya sedang mengalami stres secara
psikologis terhadap pekerjaannya, yang dapat mambahayakan bagi pribadi,
menurunkan performansi kerja, dan merugikan perusahaan. Saat ini sudah
berkembang banyak penelitian di bidang human factor tentang stres pekerjaan (job
stress), meliputi: faktor penyebab stres, dampak stres pada karyawan, serta solusi
untuk menghindari terjadinya stres pekerjaan. Penelitian ini bertujuan untuk
mengembangkan sistem manajemen job stress berbasis Knowledge Based -
Decision Support System (KB-DSS) dan Manajemen Proyek (PM) dengan
memperhatikan Human Factor sebagai alternatif solusi pencegahan stres. Aspek
Human Factor didapat dari analisa faktor penyebab stres serta assessment terhadap
deskripsi pekerjaan dengan pihak manajemen menggunakan metode Hierarchical
Task Analysis (HTA). Hasil penelitian menunjukkan bahwa sebagian karyawan IT
BSS menunjukkan reaksi stres dengan faktor yang paling berpengaruh adalah
kurangnya waktu dalam menyelesaikan pekerjaan, sehingga penerapan sistem
manajemen job stress ini diharapkan mampu mengurangi resiko terjadinya stres,
meningkatkan kualitas produk, dan meningkatkan kualitas layanan IT BSS.
<hr>
<b>ABSTRACT</b><br>
Workers seldom realize they are stress because of their job, which could harm
themselves, decrease productivity, and less contribute to company. There are
numerous research on human factor of job stress, including: source of stress, side
effect of stress on worker, and solution to avoid job stress situation. This research
aim to develop jobs stress management system based on Knowledge Base ?
Decision Support System (KB-DSS) and Project Management (PM) by considering
human factor as alternate solution to reduce stress. Human factor can be obtained
by analyzing source of stress and assessment on job description with management
team with Hierarchical Task Analysis (HTA) method. This research conclude many
IT BSS (Information Technology ? Business Support System) workers show
stressful reaction to the most impacting factor is tight deadline, hence implementing
job stress management system could reduce stress and improve quality of IT BSS
product and service., Workers seldom realize they are stress because of their job, which could harm
themselves, decrease productivity, and less contribute to company. There are
numerous research on human factor of job stress, including: source of stress, side
effect of stress on worker, and solution to avoid job stress situation. This research
aim to develop jobs stress management system based on Knowledge Base ?
Decision Support System (KB-DSS) and Project Management (PM) by considering
human factor as alternate solution to reduce stress. Human factor can be obtained
by analyzing source of stress and assessment on job description with management
team with Hierarchical Task Analysis (HTA) method. This research conclude many
IT BSS (Information Technology ? Business Support System) workers show
stressful reaction to the most impacting factor is tight deadline, hence implementing
job stress management system could reduce stress and improve quality of IT BSS
product and service.]</description><identifier>https://lib.ui.ac.id/detail?id=20307381</identifier><recordID>20307381</recordID></dc>
|
| format |
Thesis:Masters Thesis Thesis:Thesis |
| author |
Eka Kartika Kusumanegdewi, author Add author: Akhmad Hidayanto, supervisor Add author: Boy Nurtjahyo Moch., supervisor Add author: Sri Bintang Pamungkas, 1945-, examiner Add author: Dendi P. Ishak, examiner Add author: Arian Dhini, examiner |
| title |
Manajemen job stress untuk it business support system (studi kasus perusahaan telekomunikasi di Indonesia) |
| publishDate |
2012 |
| topic |
Job stress |
| url |
https://lib.ui.ac.id/detail?id=20307381 |
| contents |
[<b>ABSTRAK</b><br>
Tidak semua pekerja menyadari bahwa dirinya sedang mengalami stres secara
psikologis terhadap pekerjaannya, yang dapat mambahayakan bagi pribadi,
menurunkan performansi kerja, dan merugikan perusahaan. Saat ini sudah
berkembang banyak penelitian di bidang human factor tentang stres pekerjaan (job
stress), meliputi: faktor penyebab stres, dampak stres pada karyawan, serta solusi
untuk menghindari terjadinya stres pekerjaan. Penelitian ini bertujuan untuk
mengembangkan sistem manajemen job stress berbasis Knowledge Based -
Decision Support System (KB-DSS) dan Manajemen Proyek (PM) dengan
memperhatikan Human Factor sebagai alternatif solusi pencegahan stres. Aspek
Human Factor didapat dari analisa faktor penyebab stres serta assessment terhadap
deskripsi pekerjaan dengan pihak manajemen menggunakan metode Hierarchical
Task Analysis (HTA). Hasil penelitian menunjukkan bahwa sebagian karyawan IT
BSS menunjukkan reaksi stres dengan faktor yang paling berpengaruh adalah
kurangnya waktu dalam menyelesaikan pekerjaan, sehingga penerapan sistem
manajemen job stress ini diharapkan mampu mengurangi resiko terjadinya stres,
meningkatkan kualitas produk, dan meningkatkan kualitas layanan IT BSS.
<hr>
<b>ABSTRACT</b><br>
Workers seldom realize they are stress because of their job, which could harm
themselves, decrease productivity, and less contribute to company. There are
numerous research on human factor of job stress, including: source of stress, side
effect of stress on worker, and solution to avoid job stress situation. This research
aim to develop jobs stress management system based on Knowledge Base ?
Decision Support System (KB-DSS) and Project Management (PM) by considering
human factor as alternate solution to reduce stress. Human factor can be obtained
by analyzing source of stress and assessment on job description with management
team with Hierarchical Task Analysis (HTA) method. This research conclude many
IT BSS (Information Technology ? Business Support System) workers show
stressful reaction to the most impacting factor is tight deadline, hence implementing
job stress management system could reduce stress and improve quality of IT BSS
product and service., Workers seldom realize they are stress because of their job, which could harm
themselves, decrease productivity, and less contribute to company. There are
numerous research on human factor of job stress, including: source of stress, side
effect of stress on worker, and solution to avoid job stress situation. This research
aim to develop jobs stress management system based on Knowledge Base ?
Decision Support System (KB-DSS) and Project Management (PM) by considering
human factor as alternate solution to reduce stress. Human factor can be obtained
by analyzing source of stress and assessment on job description with management
team with Hierarchical Task Analysis (HTA) method. This research conclude many
IT BSS (Information Technology ? Business Support System) workers show
stressful reaction to the most impacting factor is tight deadline, hence implementing
job stress management system could reduce stress and improve quality of IT BSS
product and service.] |
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