Perancangan prioritas pelayanan perusahaan jasa agen penjualan tiket penerbangan online menggunakan SERVQUAL dan analisis faktor = Service quality measurement company service sales agent of ticketing online flight using servqual and analysis factor
| Main Authors: | Rahmat Fikri, author, Add author: Teuku Yuri M. Zagloel, supervisor, Add author: Djoko Sihono Gabriel, supervisor, Add author: Sri Bintang Pamungkas, 1945-, examiner, Add author: Amar Rachman, examiner, Add author: Isti Surjandari Prajitno, examiner, Add author: Akhmad Hidayatno, examiner |
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| Format: | Masters Doctoral |
| Terbitan: |
Universitas Indonesia
, 2011
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| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20297628 |
Internet
https://lib.ui.ac.id/detail?id=20297628Lokasi
| Koleksi | Repository Disertasi (Membership) Universitas Indonesia |
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| Gedung | Perpustakaan Universitas Indonesia |
| Institusi | Universitas Indonesia |
| Kota | KOTA DEPOK |
| Provinsi | JAWA BARAT |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |