Pengaruh perspektif keuangan terhadap kinerja Rumah Sakit Port Medical Center Tahun 2008 = the influence of financial perspective towards the performance of Port Medical Center (PMC) Hospital in the year 2008
Main Authors: | Yanti Yuliastuti, author, Add author: Muhammad Haffizzurrachman Syarief, supervisor, Add author: Ede Surya Darmawan, examiner, Add author: Hery Iswanto, examiner, Add author: Suhasbagyo, examiner |
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Format: | Masters Doctoral |
Terbitan: |
Universitas Indonesia
, 2008
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Subjects: | |
Online Access: |
https://lib.ui.ac.id/detail?id=20340417 |
ctrlnum |
20340417 |
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fullrecord |
<?xml version="1.0"?>
<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Masters</type><title>Pengaruh perspektif keuangan terhadap kinerja Rumah Sakit Port Medical Center Tahun 2008 = the influence of financial perspective towards the performance of Port Medical Center (PMC) Hospital in the year 2008</title><creator>Yanti Yuliastuti, author</creator><creator>Add author: Muhammad Haffizzurrachman Syarief, supervisor</creator><creator>Add author: Ede Surya Darmawan, examiner</creator><creator>Add author: Hery Iswanto, examiner</creator><creator>Add author: Suhasbagyo, examiner</creator><publisher>Universitas Indonesia</publisher><date>2008</date><subject>Hospitals -- Finance</subject><description>Balanced Scorecard merupakan alat komunikasi karyawan dengan manejemen yang mempunyai 4 perspektif. Salah Satu perspektif adalah perspektif keuangan dengan 3 tema strategis yaitu pertumbuhan pendapatan berkurangnya biaya, pemanfaatan aktiva.Dengan terus meningkatnya jumlah kunjungan, bertambahnya pendapatan setiap tahun akan mempcngaruhi kinerja RS Port Medical Center Tahun 2008. Belum adanya penelitian mengenai pengaruh perspektif keuangan terhadap kinerja RS Port Medical Center Tahun 2008.
Penelitian bertujuan untuk mengetahui pengaruh perspektif keuangan (persepsi pendapatan,persepsi pembiayaan,persepsi pemanfaatan aktiva) terhadap kinerja Rumah Sakit Port Medical Center tahun 2008. Secara teoritis penelitian ini diambil dari konsep yang dikemukakan oleh Kaplan dan Norton tahun 2000 tentang Balanced Score Card.
Penelitian ini merupakan penelitian survey dengan pendekatan kuantitatif, dimanadata yang digunakan adalah data primer dengan memakai alat bantu kuesioner. Metode penelitian menggunakan metode analisis jalur atau disebut juga dengan Path Anslysis dengan menggunakan program LISREL. Sampel penelitian diambil dari karyawan Rumah Sskit Port Medical Center tahun 2008 dengan jumlah sampel sama dengan jumlah populasi.
Hasil penelitian menunjukkan bahwa persepsi pendapatan tidak mempunyai pengaruh secara langsung terhaap kinerja RS Port Medical Center tahun 2008. Persepsi pembiayaan terhadap kinerja Rumah Sakit Port Medical Center mempunyai pengaruh 84,64%, Sedangkan persepsi pembiayaan mempunyai pengaruh sebesar 42,25% terhadap kinerja Rumah Sakit Port Medical Center Tahun 2008.
Variabel yang paling besar mempengaruhi kinerja Rumah Sakit Port Medical Center adalah persepsi pemanfaatan aktiva 1. RS Port Medical Center perlunya meningkatkan sosialisasi kesadaran karyawan mengenai efisiensi dan efektifitas persepsi pembiayaan dimana karyawan harus bekerja sesuai dengan prosedur yang ada sehingga alat kesehatan dapat bertahan lebih larna. 2. RS Port Medical Center meningkatkan persepsi pemanfaatan aktiva dengan pengelolaan prosedur kelengkapan berkas kerjasama dengan memperhatikan waktu setiap tahap proses. 3. Dilakukannya penelitian lebih lanjut mengenai perspektif keuangan sehingga dapat diketahui lebih banyak lagi variabel lain yang mempengaruhi kinerja RS Port Medical Center tahun 2008.
<hr>
Balanced scorecard is a communication device between employee and management team consisted of four perspective. Financial persepective as one of the perspective, as one of the perspective, has three strategic theme revenue growth, cost deficit, and usefulness of active. In corcordance with the increasing number of visit the increase in annual income influence the performance of PMC hospital year 2008. There were no research conducted to see the influence of financial perspective towards hospital performances in PMC hospital.
The aim of this research study is to identify the influence of financial perspective (revenue perception, cost perception and perception of the use of activa) towards the performance of Port Medical Center (PMC) Hospital in the year 2008. Theoretically, this research was taken from the concept of Kaplan and Norton (2000) about Balanced Score Card.
This research is a survey based research using quantitative method, in which it uses a primary data with questioner as the tool. The method of this research is Path Analysis by LISREL Program. The study sample was taken from Port Medical Center (PMC) Hospital employee of the year 2008. The sample size of this research was equal with the size of the population.
The result of this study found that the revenue perpection, cost perpection and perpection of the use of active 99% influence the performance of Port Medical Center (PMC) Hospital in the year 2008 and 1% influence by other variable. The biggest variable influence hospital performance is the perpection of the use of active because it has a direct influence towards Port Medical Center Hospital performance that is 84.64%. whereas, cost perpection is contribute only 42.25% . Revenue perception does not shown to have a direct influence to the performance. The incoherent between the theory and the result of the study is due to the limitation of this study.
Based on the result of this research study, the hospital perfonnance can be improved by: 1). Periodically maintenance Port Medical Center Hospital facility 2). Monitoring the effectiveness of drugs uses and sterile materials to give adequate service for customer 3). Increase employee awareness to participate in lowering the hospital cost 4). improvement of medical equipment 5). improvement of hospital building 6). Enhancement in the process of partnership (administration and medical filling) with the other facilities to lower account receivebles of Port Medical Center Hospital.</description><identifier>https://lib.ui.ac.id/detail?id=20340417</identifier><recordID>20340417</recordID></dc>
|
format |
Thesis:Masters Thesis Thesis:Doctoral |
author |
Yanti Yuliastuti, author Add author: Muhammad Haffizzurrachman Syarief, supervisor Add author: Ede Surya Darmawan, examiner Add author: Hery Iswanto, examiner Add author: Suhasbagyo, examiner |
title |
Pengaruh perspektif keuangan terhadap kinerja Rumah Sakit Port Medical Center Tahun 2008 = the influence of financial perspective towards the performance of Port Medical Center (PMC) Hospital in the year 2008 |
publisher |
Universitas Indonesia |
publishDate |
2008 |
topic |
Hospitals -- Finance |
url |
https://lib.ui.ac.id/detail?id=20340417 |
contents |
Balanced Scorecard merupakan alat komunikasi karyawan dengan manejemen yang mempunyai 4 perspektif. Salah Satu perspektif adalah perspektif keuangan dengan 3 tema strategis yaitu pertumbuhan pendapatan berkurangnya biaya, pemanfaatan aktiva.Dengan terus meningkatnya jumlah kunjungan, bertambahnya pendapatan setiap tahun akan mempcngaruhi kinerja RS Port Medical Center Tahun 2008. Belum adanya penelitian mengenai pengaruh perspektif keuangan terhadap kinerja RS Port Medical Center Tahun 2008.
Penelitian bertujuan untuk mengetahui pengaruh perspektif keuangan (persepsi pendapatan,persepsi pembiayaan,persepsi pemanfaatan aktiva) terhadap kinerja Rumah Sakit Port Medical Center tahun 2008. Secara teoritis penelitian ini diambil dari konsep yang dikemukakan oleh Kaplan dan Norton tahun 2000 tentang Balanced Score Card.
Penelitian ini merupakan penelitian survey dengan pendekatan kuantitatif, dimanadata yang digunakan adalah data primer dengan memakai alat bantu kuesioner. Metode penelitian menggunakan metode analisis jalur atau disebut juga dengan Path Anslysis dengan menggunakan program LISREL. Sampel penelitian diambil dari karyawan Rumah Sskit Port Medical Center tahun 2008 dengan jumlah sampel sama dengan jumlah populasi.
Hasil penelitian menunjukkan bahwa persepsi pendapatan tidak mempunyai pengaruh secara langsung terhaap kinerja RS Port Medical Center tahun 2008. Persepsi pembiayaan terhadap kinerja Rumah Sakit Port Medical Center mempunyai pengaruh 84,64%, Sedangkan persepsi pembiayaan mempunyai pengaruh sebesar 42,25% terhadap kinerja Rumah Sakit Port Medical Center Tahun 2008.
Variabel yang paling besar mempengaruhi kinerja Rumah Sakit Port Medical Center adalah persepsi pemanfaatan aktiva 1. RS Port Medical Center perlunya meningkatkan sosialisasi kesadaran karyawan mengenai efisiensi dan efektifitas persepsi pembiayaan dimana karyawan harus bekerja sesuai dengan prosedur yang ada sehingga alat kesehatan dapat bertahan lebih larna. 2. RS Port Medical Center meningkatkan persepsi pemanfaatan aktiva dengan pengelolaan prosedur kelengkapan berkas kerjasama dengan memperhatikan waktu setiap tahap proses. 3. Dilakukannya penelitian lebih lanjut mengenai perspektif keuangan sehingga dapat diketahui lebih banyak lagi variabel lain yang mempengaruhi kinerja RS Port Medical Center tahun 2008.
<hr>
Balanced scorecard is a communication device between employee and management team consisted of four perspective. Financial persepective as one of the perspective, as one of the perspective, has three strategic theme revenue growth, cost deficit, and usefulness of active. In corcordance with the increasing number of visit the increase in annual income influence the performance of PMC hospital year 2008. There were no research conducted to see the influence of financial perspective towards hospital performances in PMC hospital.
The aim of this research study is to identify the influence of financial perspective (revenue perception, cost perception and perception of the use of activa) towards the performance of Port Medical Center (PMC) Hospital in the year 2008. Theoretically, this research was taken from the concept of Kaplan and Norton (2000) about Balanced Score Card.
This research is a survey based research using quantitative method, in which it uses a primary data with questioner as the tool. The method of this research is Path Analysis by LISREL Program. The study sample was taken from Port Medical Center (PMC) Hospital employee of the year 2008. The sample size of this research was equal with the size of the population.
The result of this study found that the revenue perpection, cost perpection and perpection of the use of active 99% influence the performance of Port Medical Center (PMC) Hospital in the year 2008 and 1% influence by other variable. The biggest variable influence hospital performance is the perpection of the use of active because it has a direct influence towards Port Medical Center Hospital performance that is 84.64%. whereas, cost perpection is contribute only 42.25% . Revenue perception does not shown to have a direct influence to the performance. The incoherent between the theory and the result of the study is due to the limitation of this study.
Based on the result of this research study, the hospital perfonnance can be improved by: 1). Periodically maintenance Port Medical Center Hospital facility 2). Monitoring the effectiveness of drugs uses and sterile materials to give adequate service for customer 3). Increase employee awareness to participate in lowering the hospital cost 4). improvement of medical equipment 5). improvement of hospital building 6). Enhancement in the process of partnership (administration and medical filling) with the other facilities to lower account receivebles of Port Medical Center Hospital. |
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