Penyusunan indikator kinerja utama bidang teknologi informasi dengan pendekatan balanced scorecard dan COBIT 5: studi kasus PT Mercedes-Benz Indonesia = Development of key performance indicators for Information Technology Departement using balanced scorecard and COBIT 5: a case study of PT Mercedez-Benz Indonesia
| Main Authors: | Alfi Wahyudi, author, Add author: Riri Satria, supervisor, Add author: Bob Hardian, examiner, Add author: Rizal Fathoni Aji, examiner |
|---|---|
| Format: | Bachelors Doctoral |
| Terbitan: |
Fakultas Ilmu Komputer Universitas Indonesia
, 2019
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| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20485816 |
| ctrlnum |
20485816 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Bachelors</type><title>Penyusunan indikator kinerja utama bidang teknologi informasi dengan pendekatan balanced scorecard dan COBIT 5: studi kasus PT Mercedes-Benz Indonesia = Development of key performance indicators for Information Technology Departement using balanced scorecard and COBIT 5: a case study of PT Mercedez-Benz Indonesia</title><creator>Alfi Wahyudi, author</creator><creator>Add author: Riri Satria, supervisor</creator><creator>Add author: Bob Hardian, examiner</creator><creator>Add author: Rizal Fathoni Aji, examiner</creator><publisher>Fakultas Ilmu Komputer Universitas Indonesia</publisher><date>2019</date><subject>IT Governance (Organization)</subject><subject>COBIT (Information technology management standard)</subject><description>Sebuah bagian penting dari tata kelola TI melibatkan perancangan dan penerapan struktur dan kontrol untuk mengukur kehandalan kinerja TI dan memberikan value kepada para pemangku kepentingan bisnis baik internal maupun eksternal. Nilai bisnis strategis, seperti yang diharapkan oleh eksekutif, seringkali mencakup pengukuran keuangan dan tindakan lainnya berdasarkan value yang diinginkan stakeholder. Banyak inisiatif tata kelola memanfaatkan teknik balance scorecard, mengukur seluruh kinerja TI pada satu set dimensi yang berbeda seperti pencapaian tujuan bisnis, kepuasan pengguna, keunggulan operasional, dan dukungan untuk pembelajaran dan pertumbuhan.
COBIT 5 menyediakan kerangka kerja yang komprehensif yang membantu perusahaan dalam mencapai tujuan mereka untuk tata kelola dan manajemen perusahaan IT. Secara sederhana, hal ini membantu perusahaan menciptakan nilai yang optimal dari TI dengan menjaga keseimbangan antara menyadari manfaat dan mengoptimalkan tingkat risiko dan penggunaan sumber daya. COBIT 5 memungkinkan TI untuk diatur dan dikelola secara holistik untuk seluruh perusahaan, bertanggung jawab mengatur bisnis secara penuh (end-to-end) termasuk bidang fungsional TI, dan menyadari kepentingan yang berhubungan dengan TI dari pemangku kepentingan baik internal maupun eksternal. COBIT 5 sangat berguna dan generic bagi perusahaan-perusahaan dari semua ukuran, baik yang komersial maupun non-profit atau di sektor publik.
<hr><i>A critical part of IT governance involves designing and implementing structures and controls for measuring IT performance reliably and in terms that are valueble to the business and external stakeholders. Often, qualitative measurements are easily available, but governance efforts are likely to gain more buy-in f governance costs and benefits can be quantified. Strategic business value, as viewed by executives, often includes financial measurements and other measures of stakeholder value. Many governance initiatives make use of balance scorecard technique, measuring over all IT performance on a set of different dimensions such as achievement of business goals, user satisfactions, operational excellence, and support for learning and growth.
COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. Simply stated, it helps enterprises create optimal value from IT by maintaining a balance between realising benefits and optimising risk levels and resource use. COBIT 5 enables IT to be governed and managed in a holistic manner for the entire enterprise, taking in the full end-to-end business and IT functional areas of responsibility, considering the IT-related interests of internal and external stakeholders. COBIT 5 is generic and useful for enterprises of all sizes, whether commercial, not-for-profit or in the public sector.</i></description><identifier>https://lib.ui.ac.id/detail?id=20485816</identifier><recordID>20485816</recordID></dc>
|
| format |
Thesis:Bachelors Thesis Thesis:Doctoral |
| author |
Alfi Wahyudi, author Add author: Riri Satria, supervisor Add author: Bob Hardian, examiner Add author: Rizal Fathoni Aji, examiner |
| title |
Penyusunan indikator kinerja utama bidang teknologi informasi dengan pendekatan balanced scorecard dan COBIT 5: studi kasus PT Mercedes-Benz Indonesia = Development of key performance indicators for Information Technology Departement using balanced scorecard and COBIT 5: a case study of PT Mercedez-Benz Indonesia |
| publisher |
Fakultas Ilmu Komputer Universitas Indonesia |
| publishDate |
2019 |
| topic |
IT Governance (Organization) COBIT (Information technology management standard) |
| url |
https://lib.ui.ac.id/detail?id=20485816 |
| contents |
Sebuah bagian penting dari tata kelola TI melibatkan perancangan dan penerapan struktur dan kontrol untuk mengukur kehandalan kinerja TI dan memberikan value kepada para pemangku kepentingan bisnis baik internal maupun eksternal. Nilai bisnis strategis, seperti yang diharapkan oleh eksekutif, seringkali mencakup pengukuran keuangan dan tindakan lainnya berdasarkan value yang diinginkan stakeholder. Banyak inisiatif tata kelola memanfaatkan teknik balance scorecard, mengukur seluruh kinerja TI pada satu set dimensi yang berbeda seperti pencapaian tujuan bisnis, kepuasan pengguna, keunggulan operasional, dan dukungan untuk pembelajaran dan pertumbuhan.
COBIT 5 menyediakan kerangka kerja yang komprehensif yang membantu perusahaan dalam mencapai tujuan mereka untuk tata kelola dan manajemen perusahaan IT. Secara sederhana, hal ini membantu perusahaan menciptakan nilai yang optimal dari TI dengan menjaga keseimbangan antara menyadari manfaat dan mengoptimalkan tingkat risiko dan penggunaan sumber daya. COBIT 5 memungkinkan TI untuk diatur dan dikelola secara holistik untuk seluruh perusahaan, bertanggung jawab mengatur bisnis secara penuh (end-to-end) termasuk bidang fungsional TI, dan menyadari kepentingan yang berhubungan dengan TI dari pemangku kepentingan baik internal maupun eksternal. COBIT 5 sangat berguna dan generic bagi perusahaan-perusahaan dari semua ukuran, baik yang komersial maupun non-profit atau di sektor publik.
<hr><i>A critical part of IT governance involves designing and implementing structures and controls for measuring IT performance reliably and in terms that are valueble to the business and external stakeholders. Often, qualitative measurements are easily available, but governance efforts are likely to gain more buy-in f governance costs and benefits can be quantified. Strategic business value, as viewed by executives, often includes financial measurements and other measures of stakeholder value. Many governance initiatives make use of balance scorecard technique, measuring over all IT performance on a set of different dimensions such as achievement of business goals, user satisfactions, operational excellence, and support for learning and growth.
COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. Simply stated, it helps enterprises create optimal value from IT by maintaining a balance between realising benefits and optimising risk levels and resource use. COBIT 5 enables IT to be governed and managed in a holistic manner for the entire enterprise, taking in the full end-to-end business and IT functional areas of responsibility, considering the IT-related interests of internal and external stakeholders. COBIT 5 is generic and useful for enterprises of all sizes, whether commercial, not-for-profit or in the public sector.</i> |
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