The Role of Internet Services in Supporting Indonesia's Exports
| Main Authors: | Hary Setiaji, author, Add author: Manurung, Lisman, supervisor, Add author: Waluyo Iman Isworo, examiner, Add author: Kusnar Budi, examiner, Add author: Ayudha D. Prayoga, supervisor, Add author: Arindra Artasya Zainal, examiner, Add author: Surjadi, examiner |
|---|---|
| Format: | Masters Doctoral |
| Terbitan: |
Universitas Indonesia
, 2010
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| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20234383 |
| ctrlnum |
20234383 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><type>Thesis:Masters</type><title>The Role of Internet Services in Supporting Indonesia's Exports</title><creator>Hary Setiaji, author</creator><creator>Add author: Manurung, Lisman, supervisor</creator><creator>Add author: Waluyo Iman Isworo, examiner</creator><creator>Add author: Kusnar Budi, examiner</creator><creator>Add author: Ayudha D. Prayoga, supervisor</creator><creator>Add author: Arindra Artasya Zainal, examiner</creator><creator>Add author: Surjadi, examiner</creator><publisher>Universitas Indonesia</publisher><date>2010</date><subject>Internet -- Exporter perception</subject><description>In the globalization era, the application of internet services in all business activities is a requirement that can not be abandoned. The application of internet services is useful in supporting export activities in developing countries including Indonesia. The application of the Internet service consists of 3 main functions: the function of providing and disseminating information, promotional functions, and facilitation function. In connection with the application of Internet services to support export activities, NAFED has been providing Internet service which aimed to improve the ability of Indonesian exporters, which in turn to increase Indonesia?s exports.
The purpose of this study are, the first is to see the influence of the application of internet services to the export performance of 31 developing countries including Indonesia using the cross section data : Internet users per country, imports of each country, and the population of each country. The second objective is to know what kinds of information and promotion is needed by the exporter Indonesia and its impact on their business performance. The third objective is to find out the perception of Indonesian exporters on NAFED websites.
The results of the study showed that the application of internet services have a positive effect on developing countries exports including Indonesia. Furthermore, a lot of information needed by the Indonesian exporters are information on : exchange rate, information on competitor, information on buyer, market taste, and information on trade show agenda. Promotion activities that often carried out are: promotion through the company website, email promotion, and promotions through the e-commerce website. This study also found that the level of user satisfaction on the websites provided by NAFED relatively still low.
<hr>
Dalam era kemajuan globalisasi, penggunaan layanan internet dalam semua aktifitas bisnis merupakan suatu kebutuhan wajib. Penggunaan layanan internet mendukung aktifitas bisnis khususnya ekspor negara berkembang termasuk Indonesia. Penggunaan layanan internet terdiri dari 3 fungsi utama yaitu : fungsi penyediaan dan penyebaran informasi, fungsi promosi, dan fungsi fasilitasi. Sehubungan dengan pemanfaatan layanan internet untuk menunjang aktifitas ekspor, BPEN telah menyediakan layanan internet yang bertujuan untuk meningkatkan kemampuan eksportir Indonesia yang pada akhirnya akan dapat meningkatkan ekspor Indonesia.
Tujuan dari study ini adalah yang pertama mencoba melihat pengaruh penggunaan layanan internet terhadap kinerja ekspor 31 negara berkembang termasuk di dalamnya Indonesia dengan menggunakan data : cross section pengguna internet tiap Negara, impor tiap Negara, dan populasi tiap negara. Tujuan kedua adalah mengetahui jenis informasi dan promosi yang dibutuhkan oleh exporter Indonesia serta pengaruhnya terhadap kinerja bisnis mereka. Sedangkan tujuan ketiga adalah mengetahui persepsi eksportir Indonesia terhadap layanan website BPEN.
Hasil studi menunjukan bahwa penggunaan layanan internet berpengaruh positif terhadap ekspor Negara berkembang termasuk Indonesia. Selanjutnya, informasi banyak dibutuhkan oleh eksportir Indonesia adalah informasi mengenai : nilai tukar rupiah, informasi pesaing, informasi pembeli, informasi selera pasar, dan informasi pameran dagang. Promosi yang banyak dilakukan oleh eksportir Indonesia adalah : promosi melalui website perusahaan, promosi lewat email, dan promosi melalui layanan website ecommerce. Studi ini juga menemukan bahwa tingkat kepuasan pengguna terhadap website yang disediakan oleh BPEN relative masih kurang.</description><identifier>https://lib.ui.ac.id/detail?id=20234383</identifier><recordID>20234383</recordID></dc>
|
| format |
Thesis:Masters Thesis Thesis:Doctoral |
| author |
Hary Setiaji, author Add author: Manurung, Lisman, supervisor Add author: Waluyo Iman Isworo, examiner Add author: Kusnar Budi, examiner Add author: Ayudha D. Prayoga, supervisor Add author: Arindra Artasya Zainal, examiner Add author: Surjadi, examiner |
| title |
The Role of Internet Services in Supporting Indonesia's Exports |
| publisher |
Universitas Indonesia |
| publishDate |
2010 |
| topic |
Internet -- Exporter perception |
| url |
https://lib.ui.ac.id/detail?id=20234383 |
| contents |
In the globalization era, the application of internet services in all business activities is a requirement that can not be abandoned. The application of internet services is useful in supporting export activities in developing countries including Indonesia. The application of the Internet service consists of 3 main functions: the function of providing and disseminating information, promotional functions, and facilitation function. In connection with the application of Internet services to support export activities, NAFED has been providing Internet service which aimed to improve the ability of Indonesian exporters, which in turn to increase Indonesia?s exports.
The purpose of this study are, the first is to see the influence of the application of internet services to the export performance of 31 developing countries including Indonesia using the cross section data : Internet users per country, imports of each country, and the population of each country. The second objective is to know what kinds of information and promotion is needed by the exporter Indonesia and its impact on their business performance. The third objective is to find out the perception of Indonesian exporters on NAFED websites.
The results of the study showed that the application of internet services have a positive effect on developing countries exports including Indonesia. Furthermore, a lot of information needed by the Indonesian exporters are information on : exchange rate, information on competitor, information on buyer, market taste, and information on trade show agenda. Promotion activities that often carried out are: promotion through the company website, email promotion, and promotions through the e-commerce website. This study also found that the level of user satisfaction on the websites provided by NAFED relatively still low.
<hr>
Dalam era kemajuan globalisasi, penggunaan layanan internet dalam semua aktifitas bisnis merupakan suatu kebutuhan wajib. Penggunaan layanan internet mendukung aktifitas bisnis khususnya ekspor negara berkembang termasuk Indonesia. Penggunaan layanan internet terdiri dari 3 fungsi utama yaitu : fungsi penyediaan dan penyebaran informasi, fungsi promosi, dan fungsi fasilitasi. Sehubungan dengan pemanfaatan layanan internet untuk menunjang aktifitas ekspor, BPEN telah menyediakan layanan internet yang bertujuan untuk meningkatkan kemampuan eksportir Indonesia yang pada akhirnya akan dapat meningkatkan ekspor Indonesia.
Tujuan dari study ini adalah yang pertama mencoba melihat pengaruh penggunaan layanan internet terhadap kinerja ekspor 31 negara berkembang termasuk di dalamnya Indonesia dengan menggunakan data : cross section pengguna internet tiap Negara, impor tiap Negara, dan populasi tiap negara. Tujuan kedua adalah mengetahui jenis informasi dan promosi yang dibutuhkan oleh exporter Indonesia serta pengaruhnya terhadap kinerja bisnis mereka. Sedangkan tujuan ketiga adalah mengetahui persepsi eksportir Indonesia terhadap layanan website BPEN.
Hasil studi menunjukan bahwa penggunaan layanan internet berpengaruh positif terhadap ekspor Negara berkembang termasuk Indonesia. Selanjutnya, informasi banyak dibutuhkan oleh eksportir Indonesia adalah informasi mengenai : nilai tukar rupiah, informasi pesaing, informasi pembeli, informasi selera pasar, dan informasi pameran dagang. Promosi yang banyak dilakukan oleh eksportir Indonesia adalah : promosi melalui website perusahaan, promosi lewat email, dan promosi melalui layanan website ecommerce. Studi ini juga menemukan bahwa tingkat kepuasan pengguna terhadap website yang disediakan oleh BPEN relative masih kurang. |
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