Pengukuran kepuasan pelanggan PAM Jaya pada puskesmas kecamatan di Propinsi DKI Jakarta (menggunakan pendekatan customer delivered value, customer view of service quality dan marketing mix) = Measurement of customers' satisfaction of PAM Jaya water supply corporation to sub-district public health centers of the special territory of the capital city of Jakarta (Using an approach to customer delivered value. customer view of service quality and marketing mix)

Main Authors: Taufik Yulianto, author, Add author: M. Syamsul Maarif, supervisor
Format: Masters Doctoral
Terbitan: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia , 2004
Subjects:
Online Access: http://lontar.ui.ac.id/detail?id=82973

Internet

http://lontar.ui.ac.id/detail?id=82973

Lokasi

Koleksi Repository Disertasi (Open) Universitas Indonesia
Gedung Perpustakaan Universitas Indonesia
Institusi Universitas Indonesia
Kota KOTA DEPOK
Provinsi JAWA BARAT
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