Service Management: Mewujudkan Layanan Prima
| Main Author: | Fandy Tjiptono |
|---|---|
| Format: | Book |
| Bahasa: | ind |
| Terbitan: |
Penerbit ANDI
, 2013
|
| Subjects: | |
| Online Access: |
http://digilib.polteksahid.ac.id/pustaka/index.php?p=show_detail&id=942 http://digilib.polteksahid.ac.id/pustaka/lib/phpthumb/phpThumb.php?src=../../images/docs/063bc12015.jpg.jpg |
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| language |
ind |
| format |
Book:Book Book |
| author |
Fandy Tjiptono |
| title |
Service Management: Mewujudkan Layanan Prima |
| publisher |
Penerbit ANDI |
| publishDate |
2013 |
| isbn |
9789792930467 |
| topic |
Service Management |
| url |
http://digilib.polteksahid.ac.id/pustaka/index.php?p=show_detail&id=942 http://digilib.polteksahid.ac.id/pustaka/lib/phpthumb/phpThumb.php?src=../../images/docs/063bc12015.jpg.jpg |
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xviii + 426 hlm.; 19 x 23 cm |
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