Analysis of Financial and Non-Financial Performance of Public Sector Organizations
| Main Authors: | Muchran, Muchriana, Idrawahyuni, Retno Pinasti Putri |
|---|---|
| Format: | Article info application/pdf |
| Bahasa: | eng |
| Terbitan: |
Institut Transparansi dan Akuntabilitas Publik (INSPIRING)
, 2024
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| Online Access: |
https://journal.inspiring.or.id/cjba/article/view/46 https://journal.inspiring.or.id/cjba/article/view/46/39 |
Daftar Isi:
- Purpose – This study aims to measure the implementation of the work program of Makassar Hajj Hospital, both from financial and non-financial aspects in 2019-2021 Design/methodology/approach – Using a Balanced Scorecard approach to analyze performance, focusing on financial aspects such as economics, efficiency, and effectiveness, as well as non-financial aspects such as customer satisfaction, internal business processes, and growth and learning Findings – Balanced Scorecard that has 4 perspectives Originality – This thesis introduces financial and non-financial aspects of the Balanced Scorecard approach Keywords: Financial Performance, Non-financial Performance, Balanced Scorecard Paper Type Research Result