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Comparative Analysis of Public Service Quality Between Private Organizations and Public Organizations

Main Authors: Lestari, Nurul Aida, Saepudin, Eli Apud, Nurfitriani, Widya, Aulia, Linda, Muslimah, Ima, Destria, Siti Najla
Format: Article info application/pdf Journal
Bahasa: eng
Terbitan: Pt. Anagata Sembagi Education , 2024
Subjects:
Public Service quality
Private Organizations
public organizations
Online Access: https://nawalaeducation.com/index.php/JOPG/article/view/299
https://nawalaeducation.com/index.php/JOPG/article/view/299/363
ctrlnum article-299
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en">Comparative Analysis of Public Service Quality Between Private Organizations and Public Organizations</title><creator lang="en">Lestari, Nurul Aida</creator><creator lang="en">Saepudin, Eli Apud</creator><creator lang="en">Nurfitriani, Widya</creator><creator lang="en">Aulia, Linda</creator><creator lang="en">Muslimah, Ima</creator><creator lang="en">Destria, Siti Najla</creator><subject lang="en">Public Service quality</subject><subject lang="en">Private Organizations</subject><subject lang="en">public organizations</subject><description lang="en">A comparative analysis of the quality of public services between private organizations and public organizations is a study that aims to determine H the differences in the quality of services provided by private organizations R and public organizations. In this study, service quality is influenced by R various factors, such as organization, leadership, abilities and skills, A appreciation and public knowledge of public services. This analysis will display the results of measuring public satisfaction with public services, which is measured using the Public Satisfaction Index (IKM). From this research, it is expected that several conclusions will emerge regardingthe quality of public services provided by private organizations and public organizations, as well as the factors that influence the quality of public services. This research will assist the government and public organizations in improving the quality of public services, so as to increase public satisfaction with the public services provided. In addition, this research will also be a reference for private organizations in improving the quality of services provided to the community</description><publisher lang="en">Pt. Anagata Sembagi Education</publisher><date>2024-04-30</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>https://nawalaeducation.com/index.php/JOPG/article/view/299</identifier><identifier>10.62872/qkyqxr73</identifier><source lang="en">Journal of Politica Governo; Vol. 1 No. 2 (2024): Politica Governo-April; 38-41</source><source>3046-6881</source><source>10.62872/x5dzbe02</source><language>eng</language><relation>https://nawalaeducation.com/index.php/JOPG/article/view/299/363</relation><rights lang="en">https://creativecommons.org/licenses/by-sa/4.0</rights><recordID>article-299</recordID></dc>
language eng
format Journal:Article
Journal
Other:info:eu-repo/semantics/publishedVersion
Other
File:application/pdf
File
Journal:Journal
author Lestari, Nurul Aida
Saepudin, Eli Apud
Nurfitriani, Widya
Aulia, Linda
Muslimah, Ima
Destria, Siti Najla
title Comparative Analysis of Public Service Quality Between Private Organizations and Public Organizations
publisher Pt. Anagata Sembagi Education
publishDate 2024
topic Public Service quality
Private Organizations
public organizations
url https://nawalaeducation.com/index.php/JOPG/article/view/299
https://nawalaeducation.com/index.php/JOPG/article/view/299/363
contents A comparative analysis of the quality of public services between private organizations and public organizations is a study that aims to determine H the differences in the quality of services provided by private organizations R and public organizations. In this study, service quality is influenced by R various factors, such as organization, leadership, abilities and skills, A appreciation and public knowledge of public services. This analysis will display the results of measuring public satisfaction with public services, which is measured using the Public Satisfaction Index (IKM). From this research, it is expected that several conclusions will emerge regardingthe quality of public services provided by private organizations and public organizations, as well as the factors that influence the quality of public services. This research will assist the government and public organizations in improving the quality of public services, so as to increase public satisfaction with the public services provided. In addition, this research will also be a reference for private organizations in improving the quality of services provided to the community
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institution PT Anagata Sembagi Education
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library Nawala Education
library_id 8012
collection Journal of Politica Governo
repository_id 20308
subject_area POLITICAL
governance issues
PUBLIC POLICY
city KOTA JAMBI
province JAMBI
repoId IOS20308
first_indexed 2024-06-13T01:43:45Z
last_indexed 2024-06-13T01:43:45Z
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