Perceived Justice in Service Recovery: Study of Experimental Design on Indonesian Customers
| Main Authors: | Ellyawati, Jeanne, Dharmmes, Basu Swastha, Purwanto, Bernardinus M., Herk, Hester van |
|---|---|
| Format: | Article PeerReviewed Book |
| Terbitan: |
, 2013
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| Subjects: | |
| Online Access: |
http://e-journal.uajy.ac.id/10588/2/index.html http://e-journal.uajy.ac.id/10588/ |
Internet
http://e-journal.uajy.ac.id/10588/2/index.htmlhttp://e-journal.uajy.ac.id/10588/
Lokasi
| Koleksi | Repository Universitas Atma Jaya Yogyakarta |
|---|---|
| Gedung | Perpustakaan Universitas Atma Jaya Yogyakarta |
| Institusi | Universitas Atma Jaya Yogyakarta |
| Kota | SLEMAN |
| Provinsi | DAERAH ISTIMEWA YOGYAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |