Analisis Kinerja Organisasi Seksi Pendapatan Lain-Lain Dinas Pendapatan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pemalang (Studi Pelaksanaan Pengalihan Kebijakan PBB-P2)

Main Authors: Rahmawati, Riska; Jurusan Administrasi Publik, Widowati, Nina; Jurusan Administrasi Publik, Maesaroh, Maesaroh; Jurusan Administrasi Publik
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro , 2014
Subjects:
Online Access: http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086
http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086/4892
ctrlnum article-5086
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Analisis Kinerja Organisasi Seksi Pendapatan Lain-Lain Dinas Pendapatan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pemalang (Studi Pelaksanaan Pengalihan Kebijakan PBB-P2)</title><creator>Rahmawati, Riska; Jurusan Administrasi Publik</creator><creator>Widowati, Nina; Jurusan Administrasi Publik</creator><creator>Maesaroh, Maesaroh; Jurusan Administrasi Publik</creator><subject lang="en-US">first-rate service; organization performance; society; land and building tax (PBB); organization dimension</subject><description lang="en-US">In deal with the society demand of first-rate public service, it becomes an individual challenge to Other Income Section of Management Income of Finance and Region Asset Department (DPPKAD) District Pemalang in giving the service of land and building tax of rural and urban (PBB-P2). Through this research, the researcher wants to analysis the organization performance of other income section in associated with the existence of diversion PBB policy from central to region. The research phenomenon which is observed in this research is organization performance dimensions, which are dimension of productivity, dimension of orientation service quality of customer, dimension of responsivity, dimension of responsibility, and dimension of accountability. IIn based of the research that has been done, it can be known that the performance of other income section DPPKAD District Pemalang has not been optimal yet or good enough. This can be seen from some organization performance section that is still obstructed, including dimension of productivity, dimension of orientation service quality to customer, dimension of responsibility, and dimension of accountability. It is because the amount of workers is not appropriate with the work load that has to be accomplished. But it also there is no information board inside the service room that makes the organization lacks of giving the clarity to the society. The other dimension which is dimension of responsivity has got the good valuation. This aims to increase the performance of other income section in order to receive the new tasks that are related with diversion of PBB policy that can be more optimal and impacts on giving the first-rate service to society.</description><publisher lang="en-US">Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro</publisher><contributor lang="en-US"/><date>2014-04-01</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086</identifier><source lang="en-US">Journal of Public Policy and Management Review; Volume 3, Nomor 2, Tahun 2014; 55-63</source><language>eng</language><relation>http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086/4892</relation><recordID>article-5086</recordID></dc>
language eng
format Journal:Article
Journal
Other:info:eu-repo/semantics/publishedVersion
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File:application/pdf
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Journal:eJournal
author Rahmawati, Riska; Jurusan Administrasi Publik
Widowati, Nina; Jurusan Administrasi Publik
Maesaroh, Maesaroh; Jurusan Administrasi Publik
title Analisis Kinerja Organisasi Seksi Pendapatan Lain-Lain Dinas Pendapatan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pemalang (Studi Pelaksanaan Pengalihan Kebijakan PBB-P2)
publisher Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro
publishDate 2014
topic first-rate service
organization performance
society
land and building tax (PBB)
organization dimension
url http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086
http://ejournal-s1.undip.ac.id/index.php/jppmr/article/view/5086/4892
contents In deal with the society demand of first-rate public service, it becomes an individual challenge to Other Income Section of Management Income of Finance and Region Asset Department (DPPKAD) District Pemalang in giving the service of land and building tax of rural and urban (PBB-P2). Through this research, the researcher wants to analysis the organization performance of other income section in associated with the existence of diversion PBB policy from central to region. The research phenomenon which is observed in this research is organization performance dimensions, which are dimension of productivity, dimension of orientation service quality of customer, dimension of responsivity, dimension of responsibility, and dimension of accountability. IIn based of the research that has been done, it can be known that the performance of other income section DPPKAD District Pemalang has not been optimal yet or good enough. This can be seen from some organization performance section that is still obstructed, including dimension of productivity, dimension of orientation service quality to customer, dimension of responsibility, and dimension of accountability. It is because the amount of workers is not appropriate with the work load that has to be accomplished. But it also there is no information board inside the service room that makes the organization lacks of giving the clarity to the society. The other dimension which is dimension of responsivity has got the good valuation. This aims to increase the performance of other income section in order to receive the new tasks that are related with diversion of PBB policy that can be more optimal and impacts on giving the first-rate service to society.
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