PERAN KEPUASAN DALAM MEMEDIASI PENGARUH KUALITAS LAYANAN TERHADAP PERILAKU WORD OF MOUTH (Studi pada Pasien Rawat Jalan Rumah Sakit Universitas Muhammadiyah Malang)
| Main Author: | Damayanti, Silvy Aprilia Eka |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/49747/1/PENDAHULUAN.pdf http://eprints.umm.ac.id/49747/2/BAB%20I.pdf http://eprints.umm.ac.id/49747/3/BAB%20II.pdf http://eprints.umm.ac.id/49747/4/BAB%20III.pdf http://eprints.umm.ac.id/49747/5/BAB%20IV.pdf http://eprints.umm.ac.id/49747/6/BAB%20V.pdf http://eprints.umm.ac.id/49747/7/LAMPIRAN.pdf http://eprints.umm.ac.id/49747/ |