Analisis Antrian Pada Teller Study Kasus Pada Bank Rakyat Indonesia ( BRI ) Bogor
| Main Author: | Sujana, Sujana |
|---|---|
| Format: | application/pdf eJournal |
| Bahasa: | ind |
| Terbitan: |
Sekolah Tinggi Ilmu Ekonomi Kesatuan
, 2012
|
| Subjects: | |
| Online Access: |
http://jurnal.stiekesatuan.ac.id/index.php/jir/article/view/213 |
| ctrlnum |
article-213 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Analisis Antrian Pada Teller : Study Kasus Pada Bank Rakyat Indonesia ( BRI ) Bogor</title><creator>Sujana, Sujana</creator><subject lang="en-US">bank; statistics, queues</subject><description lang="en-US">BRI unit Bogor is a state bank moving in banking retail business . The tendency of queue by customers particularly post banking-liquidation in Indonesia has caused BRI facing the problem of tellers service. Based on the statistical process control (SPC) there were mistakes caused by human error instead by machine. These mistake were due to the service that was out of the statistical control that resulted in the service time varieties especially on peak days or at the and of every week activities</description><publisher lang="en-US">Sekolah Tinggi Ilmu Ekonomi Kesatuan</publisher><contributor lang="en-US"/><date>2012-02-28</date><type>Other:</type><type>File:application/pdf</type><identifier>http://jurnal.stiekesatuan.ac.id/index.php/jir/article/view/213</identifier><source lang="en-US">Jurnal Ilmiah Ranggagading (JIR); Vol 1, No 2 (2001): Jurnal Ilmiah Ranggagading; halaman 61 - 69</source><language>ind</language><recordID>article-213</recordID></dc>
|
| language |
ind |
| format |
Other: Other File:application/pdf File Journal:eJournal Journal |
| author |
Sujana, Sujana |
| title |
Analisis Antrian Pada Teller : Study Kasus Pada Bank Rakyat Indonesia ( BRI ) Bogor |
| title_sub |
Study Kasus Pada Bank Rakyat Indonesia ( BRI ) Bogor |
| publisher |
Sekolah Tinggi Ilmu Ekonomi Kesatuan |
| publishDate |
2012 |
| topic |
bank; statistics queues |
| url |
http://jurnal.stiekesatuan.ac.id/index.php/jir/article/view/213 |
| contents |
BRI unit Bogor is a state bank moving in banking retail business . The tendency of queue by customers particularly post banking-liquidation in Indonesia has caused BRI facing the problem of tellers service. Based on the statistical process control (SPC) there were mistakes caused by human error instead by machine. These mistake were due to the service that was out of the statistical control that resulted in the service time varieties especially on peak days or at the and of every week activities |
| id |
IOS449.article-213 |
| institution |
Sekolah Tinggi Ilmu Ekonomi Kesatuan |
| institution_id |
125 |
| institution_type |
library:university library |
| library |
Perpustakaan Sekolah Tinggi Ilmu Ekonomi Kesatuan |
| library_id |
373 |
| collection |
Jurnal Ilmiah Ranggagading (JIR) |
| repository_id |
449 |
| city |
KOTA BOGOR |
| province |
JAWA BARAT |
| repoId |
IOS449 |
| first_indexed |
2016-10-05T05:19:26Z |
| last_indexed |
2016-10-05T05:19:26Z |
| recordtype |
dc |
| _version_ |
1722463344068132864 |
| score |
17.61233 |