THE ANALYSIS OF SATISFACTION OF STUDENTS IN THE CHRISTIAN UNIVERSITY OF INDONESIA TOWARD ACADEMIC INFORMATION SYSTEM (AIS) SERVICE: (Case Study Of Students In The Christian University Of Indonesia)

Main Authors: Hutajulu, Oktafia Agrethia, Tobing, Fenny BNL
Format: Article info application/pdf eJournal
Bahasa: ind
Terbitan: Universitas Kristen Indonesia , 2019
Online Access: http://ejournal.uki.ac.id/index.php/jm/article/view/1268
http://ejournal.uki.ac.id/index.php/jm/article/view/1268/1040
ctrlnum article-1268
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">THE ANALYSIS OF SATISFACTION OF STUDENTS IN THE CHRISTIAN UNIVERSITY OF INDONESIA TOWARD ACADEMIC INFORMATION SYSTEM (AIS) SERVICE: (Case Study Of Students In The Christian University Of Indonesia)</title><creator>Hutajulu, Oktafia Agrethia</creator><creator>Tobing, Fenny BNL</creator><description lang="en-US">In the research analysis of satisfaction of students in the christian university of indonesia toward academic information system (ais) service, using a research model that is "Importance and Performance Analysis", using 'Likert' to measure the research variables. The results showed that Indonesian Christian University students were satisfied with the Academic Information System (AIS) service. The attributes that give satisfaction are as follows: AIS information is always updated, AIS provides a menu of academic consultations between students and lecturers of Academic Advisor (PA), AIS provides financial information to find out the number of college bills, AIS displays information about student academic activities and AIS makes it easy for students to the process of making a study plan. Suggestions for Academic Information Systems (AIS) Indonesian Christian University is that AIS looks more communicative, provides more academic information, and displays more accurate data in accordance with the wishes of students. Key words: Customer satisfaction, The importance and performance analysis, Academic Information System.</description><publisher lang="en-US">Universitas Kristen Indonesia</publisher><date>2019-11-24</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>http://ejournal.uki.ac.id/index.php/jm/article/view/1268</identifier><identifier>10.33541/fjm.v4i1.1268</identifier><source lang="en-US">Fundamental Management Journal; Vol. 4 No. 1 (2019): pISSN : 2540-9816 EDISI CETAK; 82 - 101</source><source>2540-9220</source><source>2540-9816</source><source>10.33541/fjm.v4i1</source><language>ind</language><relation>http://ejournal.uki.ac.id/index.php/jm/article/view/1268/1040</relation><rights lang="en-US">Copyright (c) 2019 Oktafia Agrethia Hutajulu, Fenny BNL Tobing</rights><recordID>article-1268</recordID></dc>
language ind
format Journal:Article
Journal
Other:info:eu-repo/semantics/publishedVersion
Other
File:application/pdf
File
Journal:eJournal
author Hutajulu, Oktafia Agrethia
Tobing, Fenny BNL
title THE ANALYSIS OF SATISFACTION OF STUDENTS IN THE CHRISTIAN UNIVERSITY OF INDONESIA TOWARD ACADEMIC INFORMATION SYSTEM (AIS) SERVICE: (Case Study Of Students In The Christian University Of Indonesia)
publisher Universitas Kristen Indonesia
publishDate 2019
url http://ejournal.uki.ac.id/index.php/jm/article/view/1268
http://ejournal.uki.ac.id/index.php/jm/article/view/1268/1040
contents In the research analysis of satisfaction of students in the christian university of indonesia toward academic information system (ais) service, using a research model that is "Importance and Performance Analysis", using 'Likert' to measure the research variables. The results showed that Indonesian Christian University students were satisfied with the Academic Information System (AIS) service. The attributes that give satisfaction are as follows: AIS information is always updated, AIS provides a menu of academic consultations between students and lecturers of Academic Advisor (PA), AIS provides financial information to find out the number of college bills, AIS displays information about student academic activities and AIS makes it easy for students to the process of making a study plan. Suggestions for Academic Information Systems (AIS) Indonesian Christian University is that AIS looks more communicative, provides more academic information, and displays more accurate data in accordance with the wishes of students. Key words: Customer satisfaction, The importance and performance analysis, Academic Information System.
id IOS5790.article-1268
institution Universitas Kristen Indonesia
institution_id 1817
institution_type library:university
library
library Perpustakaan Universitas Kristen Indonesia
library_id 1502
collection Fundamental Management Journal
repository_id 5790
city JAKARTA TIMUR
province DKI JAKARTA
repoId IOS5790
first_indexed 2019-11-25T20:59:13Z
last_indexed 2020-06-16T10:49:05Z
recordtype dc
_version_ 1686390599053213696
score 17.60897