Role of Trust and Customer Satisfaction as a Mediation Effect of Human Resource Competence on Customer Loyalty (Study on Commercial Customer BCA Kanwil VII Malang)
| Main Authors: | Megawati, Tirza, Rofiaty, Rofiaty, Hadiwidjojo, Djumilah |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Pascasarjana Universitas Brawijaya
, 2018
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| Subjects: | |
| Online Access: |
https://wacana.ub.ac.id/index.php/wacana/article/view/548 https://wacana.ub.ac.id/index.php/wacana/article/view/548/392 |
Internet
https://wacana.ub.ac.id/index.php/wacana/article/view/548https://wacana.ub.ac.id/index.php/wacana/article/view/548/392
Lokasi
| Koleksi | WACANA, Jurnal Sosial dan Humaniora |
|---|---|
| Gedung | Perpustakaan Universitas Brawijaya |
| Institusi | Universitas Brawijaya |
| Kota | MALANG |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |