Airline Service Quality Analysis Using Integration of Fuzzy Servqual, PGCV Index, and TRIZ Methods in Indonesian Full-Service Carrier Airlines
Article
info
application/pdf
eJournal
oleh
Sari, Diana Puspita; Diponegoro University
,
Rinawati, Dyah Ika; Diponegoro University
,
Midiawati, -; Diponegoro University
Terbitan |
: International Journal on Advanced Science, Engineering and Information Technology, 2018 |
Institusi |
:
Indonesian Society for Knowledge and Human Development |
Gedung |
:
Indonesian Society for Knowledge and Human Development |
Lokasi |
Repository |
IOS Number |
Indonesian Society for Knowledge and Human Development |
International Journal on Advanced Science, Engineering and Information Technology |
IOS1116.article-3889 |