Koleksi Nasional
Persempit Pencarian
Hapus Filter
Format: Journal
Penerbit: Institute of Research and Community Outreach - Petra Christian University
Topik: service quality
Institusi
Koleksi
Topik
service quality
2
expectation
2
perception
1
Customer Satisfaction Index
1
Lecturer performance
1
Siwalankerto
more ...
1
Surabaya
1
affective commitment
1
boarding house
1
commitment
1
consumer satisfaction
1
continuance commitment
1
customer relationship marketing
1
customer satisfaction
1
customer satisfaction and customer loyalty
1
customer value
1
expectations
1
factor analysis
1
guest satisfaction
1
hospitality
1
hotel
1
normative commitment
1
organizational culture
1
product quality
1
quality education
1
regression analysis
1
relationship effort
1
relationship outcomes
1
retail business
1
satisfactions
less ...
Pengarang
1
Andreani, Fransisca; Program Manajemen Perhotelan, Fakultas Ekonomi Universitas Kristen Petra – Surabaya
1
Aprilia, Adriana; ApriliaProgram Manajemen Perhotelan, Universitas Kristen Petra Surabaya
1
Eringa, Klaes; Programme Director of the CHN University, School of Graduate Studies, MA in International Service Management Programme, the Netherlands
1
Gehrels, Sjoerd; Programme Director of the CHN University, School of Graduate Studies, MA in International Hospitality Management Programme, the Netherlands
1
Hidayat, Muchtar; Sekolah Tinggi Ilmu Ekonomi Nasional, Banjarmasin
1
Hidayat, Rachmad; Jurusan Teknik Industri, Universitas Trunojoyo Madura, Kampus Unijoyo, Jl. Raya Telang, PO BOX 2 Kamal
more ...
1
Kaihatu, Thomas Stefanus; Faculty of Economics, Petra Christian University
1
Maureen Nelloh, Liza Agustina; Program Studi Manajemen, Fakultas Ekonomi, Universitas Pelita Harapan Surabaya
1
Purwanto Liem, Carolina Chandra; Alumnus, Program Studi Manajemen, Universitas Pelita Harapan Surabaya
1
Sukmaningrum, Perdani; Alumnus, Faculty of Economics, Petra Christian University
1
Tampubolon, Maria; Alumnus, Faculty of Economics, Petra Christian University
1
Thio, Sienny; Faculty of Economics, Petra Christian University
1
Utami, Chr. Whidya; Staf Pengajar Fakultas Ekonomi Unika Widya Mandala-Surabaya, Mahasiswa Program Doktor Ilmu Ekonomi Univ. Airlangga
1
Widjaja, Deborah Christine; Faculty of Economics, Petra Christian University
less ...
Bahasa
Persempit Pencarian
Hapus Filter
Format: Journal
Penerbit: Institute of Research and Community Outreach - Petra Christian University
Topik: service quality
Institusi
Koleksi
Topik
service quality
2
expectation
2
perception
1
Customer Satisfaction Index
1
Lecturer performance
1
Siwalankerto
more ...
1
Surabaya
1
affective commitment
1
boarding house
1
commitment
1
consumer satisfaction
1
continuance commitment
1
customer relationship marketing
1
customer satisfaction
1
customer satisfaction and customer loyalty
1
customer value
1
expectations
1
factor analysis
1
guest satisfaction
1
hospitality
1
hotel
1
normative commitment
1
organizational culture
1
product quality
1
quality education
1
regression analysis
1
relationship effort
1
relationship outcomes
1
retail business
1
satisfactions
less ...
Pengarang
1
Andreani, Fransisca; Program Manajemen Perhotelan, Fakultas Ekonomi Universitas Kristen Petra – Surabaya
1
Aprilia, Adriana; ApriliaProgram Manajemen Perhotelan, Universitas Kristen Petra Surabaya
1
Eringa, Klaes; Programme Director of the CHN University, School of Graduate Studies, MA in International Service Management Programme, the Netherlands
1
Gehrels, Sjoerd; Programme Director of the CHN University, School of Graduate Studies, MA in International Hospitality Management Programme, the Netherlands
1
Hidayat, Muchtar; Sekolah Tinggi Ilmu Ekonomi Nasional, Banjarmasin
1
Hidayat, Rachmad; Jurusan Teknik Industri, Universitas Trunojoyo Madura, Kampus Unijoyo, Jl. Raya Telang, PO BOX 2 Kamal
more ...
1
Kaihatu, Thomas Stefanus; Faculty of Economics, Petra Christian University
1
Maureen Nelloh, Liza Agustina; Program Studi Manajemen, Fakultas Ekonomi, Universitas Pelita Harapan Surabaya
1
Purwanto Liem, Carolina Chandra; Alumnus, Program Studi Manajemen, Universitas Pelita Harapan Surabaya
1
Sukmaningrum, Perdani; Alumnus, Faculty of Economics, Petra Christian University
1
Tampubolon, Maria; Alumnus, Faculty of Economics, Petra Christian University
1
Thio, Sienny; Faculty of Economics, Petra Christian University
1
Utami, Chr. Whidya; Staf Pengajar Fakultas Ekonomi Unika Widya Mandala-Surabaya, Mahasiswa Program Doktor Ilmu Ekonomi Univ. Airlangga
1
Widjaja, Deborah Christine; Faculty of Economics, Petra Christian University
less ...
Bahasa