Service Management Mewujudkan Layanan Prima

Main Authors: Fandy Tjiptono, Dwi Prambantini
Format: Book
Bahasa: ind
Terbitan: ANDI , 2008
Subjects:
Online Access: http://elibrary.poltekbangmakassar.ac.id/perpus/index.php?p=show_detail&id=1575