Service management mewujudkan layanan prima
| Main Author: | Fandy Tjiptono |
|---|---|
| Format: | Book xii, 233 p.; 26 cm. |
| Bahasa: | ind |
| Terbitan: |
Andi
, 2008
|
| Subjects: | |
| Online Access: |
http://digilib.upnjatim.ac.id//index.php?p=show_detail&id=16127 |
| ctrlnum |
slims-16127 |
|---|---|
| fullrecord |
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|
| language |
ind |
| format |
Book:Book Book Other:xii, 233 p.; 26 cm. Other |
| author |
Fandy Tjiptono |
| title |
Service management : mewujudkan layanan prima |
| title_sub |
mewujudkan layanan prima |
| publisher |
Andi |
| publishDate |
2008 |
| isbn |
9789792905090 |
| topic |
CUSTOMER SERVICE |
| url |
http://digilib.upnjatim.ac.id//index.php?p=show_detail&id=16127 |
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UPN Veteran Jawa Timur |
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JAWA TIMUR |
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