Service Management: Mewujudkan Layanan Prima
| Main Author: | Fandy Tjiptono |
|---|---|
| Format: | Book |
| Bahasa: | ind |
| Terbitan: |
Penerbit ANDI
, 2008
|
| Subjects: | |
| Online Access: |
http://digilib.polteksahid.ac.id/pustaka/index.php?p=show_detail&id=130 http://digilib.polteksahid.ac.id/pustaka/lib/phpthumb/phpThumb.php?src=../../images/docs/581bc12008.jpeg.jpeg |