PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORE CARD PADA PT.TELEKOMUNIKASI INDONESIA, Tbk.KANDATEL MALANG

Main Author: RAHAYU, NUR UTAMI
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2009
Subjects:
Online Access: http://eprints.umm.ac.id/9746/1/PENGUKURAN_KINERJA_PERUSAHAAN_DENGAN_METODE_BALANCEDSCORECARD_PADA_PT.pdf
http://eprints.umm.ac.id/9746/
ctrlnum 9746
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><relation>http://eprints.umm.ac.id/9746/</relation><title>PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORE CARD PADA PT.TELEKOMUNIKASI INDONESIA, Tbk.KANDATEL MALANG</title><creator>RAHAYU, NUR UTAMI</creator><subject>HB Economic Theory</subject><description>Title: Company Performance Measurement Using Balanced Scorecard Method at PT. Telekomunikasi Indonesia Tbk Kandatel Malang (Nur Utami, Dra. Endang Dwi, W, M. Si, Ak and Drs. Dhaniel Syam, MM, Ak) The research purpose was finding out PT. Telekomunikasi Indonesia Tbk Kandatel Malang performance measured by four perspective of Balanced Scorecard in 2007-2008 period. Analytical tool used was Balanced Scorecard analysis. Measurement tool to state the company performance from four balance perspective while analysis used Hierarchy Process Analysis (AHP). Analysis showed that company performance from above four perspective, which was customer perspective more important than the other perspective. It caused that customer perspective had the highest load every year. In 2007, customer perspective was 6,00 while financial perspective was 2,4 and internal business perspective 4,41 while learning and development perspective were 3,64. then in 2008 customer perspective was 7,00 the highest perspective among the other perspective which were stood the same as 2007. It would be better if the company used Balanced Scorecard Method since by Balanced Scorecard, the company was able to measure the company performance from financial and non-financial aspect.</description><date>2009</date><type>Thesis:Thesis</type><type>PeerReview:NonPeerReviewed</type><type>Book:Book</type><language>eng</language><identifier>http://eprints.umm.ac.id/9746/1/PENGUKURAN_KINERJA_PERUSAHAAN_DENGAN_METODE_BALANCEDSCORECARD_PADA_PT.pdf</identifier><identifier> RAHAYU, NUR UTAMI (2009) PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORE CARD PADA PT.TELEKOMUNIKASI INDONESIA, Tbk.KANDATEL MALANG. Other thesis, University of Muhammadiyah Malang. </identifier><recordID>9746</recordID></dc>
language eng
format Thesis:Thesis
Thesis
PeerReview:NonPeerReviewed
PeerReview
Book:Book
Book
author RAHAYU, NUR UTAMI
title PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORE CARD PADA PT.TELEKOMUNIKASI INDONESIA, Tbk.KANDATEL MALANG
publishDate 2009
topic HB Economic Theory
url http://eprints.umm.ac.id/9746/1/PENGUKURAN_KINERJA_PERUSAHAAN_DENGAN_METODE_BALANCEDSCORECARD_PADA_PT.pdf
http://eprints.umm.ac.id/9746/
contents Title: Company Performance Measurement Using Balanced Scorecard Method at PT. Telekomunikasi Indonesia Tbk Kandatel Malang (Nur Utami, Dra. Endang Dwi, W, M. Si, Ak and Drs. Dhaniel Syam, MM, Ak) The research purpose was finding out PT. Telekomunikasi Indonesia Tbk Kandatel Malang performance measured by four perspective of Balanced Scorecard in 2007-2008 period. Analytical tool used was Balanced Scorecard analysis. Measurement tool to state the company performance from four balance perspective while analysis used Hierarchy Process Analysis (AHP). Analysis showed that company performance from above four perspective, which was customer perspective more important than the other perspective. It caused that customer perspective had the highest load every year. In 2007, customer perspective was 6,00 while financial perspective was 2,4 and internal business perspective 4,41 while learning and development perspective were 3,64. then in 2008 customer perspective was 7,00 the highest perspective among the other perspective which were stood the same as 2007. It would be better if the company used Balanced Scorecard Method since by Balanced Scorecard, the company was able to measure the company performance from financial and non-financial aspect.
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