Customer Service and Support (Layanan dan Dukungan kepada Pelanggan)
| Main Authors: | Armistead, Colin G., Clark, Graham |
|---|---|
| Format: | Book |
| Terbitan: |
Longman Group UK
, 2002
|
| Subjects: | |
| Online Access: |
http://fia.ub.ac.id:80/katalog/index.php?p=show_detail&id=6913 |
| ctrlnum |
ai:slims-6913 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>Customer Service and Support (Layanan dan Dukungan kepada Pelanggan)</title><creator>Armistead, Colin G.</creator><creator>Clark, Graham</creator><publisher>Longman Group UK</publisher><date>2002</date><hasVersion/><language>Indonesa</language><medium>Texts</medium><type>Book:Book</type><extent>ix, 317 hlm.: ILUS; 23 cm.</extent><description/><abstract/><subject>Manajemen kapasitas</subject><subject>Dukungan</subject><subject>Manajemen mutu</subject><subject>Layanan</subject><subject>658.81</subject><identifier>http://fia.ub.ac.id:80/katalog/index.php?p=show_detail&id=6913</identifier><identifier>9796376040234962</identifier><identifier>658.81 ARM c 2002</identifier><hasPart>20172818</hasPart><recordID>ai:slims-6913</recordID></dc>
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| format |
Book:Book Book |
| author |
Armistead, Colin G. Clark, Graham |
| title |
Customer Service and Support (Layanan dan Dukungan kepada Pelanggan) |
| publisher |
Longman Group UK |
| publishDate |
2002 |
| isbn |
9796376040234 |
| topic |
Manajemen kapasitas Dukungan Manajemen mutu Layanan 658.81 |
| url |
http://fia.ub.ac.id:80/katalog/index.php?p=show_detail&id=6913 |
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IOS4426.ai:slims-6913 |
| institution |
Universitas Brawijaya |
| affiliation |
mill.onesearch.id |
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30 |
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library:university library |
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Fakultas Ilmu Administrasi |
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OPAC Faculty Of Administration Science |
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Faculty of administration science Library and Information Sciences/Perpustakaan dan Ilmu Informasi Personnel Administration/Personalia Perpustakaan |
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KOTA MALANG |
| province |
JAWA TIMUR |
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2018-07-23T03:41:30Z |
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2019-10-01T05:57:15Z |
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