Lihat Juga

• Pengaruh Distributive Justice, Procedural Justice, Interactional Justice, Service Failure Severity, Perceived Switching Cost dan Perceived Value Terhadap Consumer Loyalty (Studi Kasus Pada Mahasiswa Pengguna Layanan Internet Telkomsel Flash di Kota Malang)
  oleh: Triwibowo, Sigit
  Terbitan: (2016)
• Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
  Terbitan: (2013)
• Pengaruh perceived quality, perceived value, brand preference, dan consumer satisfaction terhadap consumer loyalty (Studi kasus pada produk sophie martin paris di Banda Aceh)
  oleh: NOVI ANDRIANI
  Terbitan: (2012)
• Pengaruh Distributive Justice, Procedural Justice, Dan Interactional Justice Terhadap Recovery Satisfaction Pada Marketplace Lazada (Studi Pada Konsumen Marketplace Lazada Di Kota Malang)
  oleh: Mariana, Verawinda
  Terbitan: (2018)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)