Customer Loyalty: how to earn it, how to keep it = Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan
| Main Authors: | Dwi Kartini Yahya, Yati Sumiharti, Ratri Medya, W, Jill Griffin |
|---|---|
| Format: | Book |
| Terbitan: |
Erlangga
, 2005
|
| Subjects: | |
| Online Access: |
http://opac.iain-jember.ac.id:80/index.php?p=show_detail&id=11281 |
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ai:slims-11281 |
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|
| format |
Book:Book Book |
| author |
Dwi Kartini Yahya Yati Sumiharti, Ratri Medya, W Jill Griffin |
| title |
Customer Loyalty: how to earn it, how to keep it = Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan |
| publisher |
Erlangga |
| publishDate |
2005 |
| isbn |
9789797417628 |
| topic |
Pelanggan - Pelayanan 658.812 |
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http://opac.iain-jember.ac.id:80/index.php?p=show_detail&id=11281 |
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Perpustakaan Pusat IAIN Jember |
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