Manajemen pelayanan prima: mencegah pembelotan dan membangun customer loyalty
| Main Author: | Rahmayanti, Nina |
|---|---|
| Format: | Book xiii, 242 hal. |
| Bahasa: | ind |
| Terbitan: |
Palgrave Macmillan
, 2010
|
| Subjects: | |
| Online Access: |
http://library.unmer.ac.id//index.php?p=show_detail&id=29261 |